Best of Italy

Included Premium Highlights

• Visit the superb Vatican Museums and admire Michelangelo's ceiling in the Sistine Chapel
• Explore the wonders of ancient Rome as you visit the Colosseum and overlook the Forum
• Drift through the romantic canals of Venice by traditional gondola
• Visit Florence's Academy Gallery to see Michelangelo's original 'Statue of David'
• Cruise to Capri, the Island of Dreams, and ascend to Capri town by funicular railway
• Glimpse a moment of every day Roman life, as you tour the excavations of Pompeii

Included Personal Insights

• As night falls, locals dress for the evening and enjoy 'the art of strolling the streets. Join us in the Italian social ritual of 'La Passeggiata'
• Enjoy a short tutorial about the world famous Chianti wines of Tuscany

Included Additional Excursions & Sights

• Tour St Peter's Basilica in the Vatican City
• Visit the Basilicas of St Francis and St Mary of the Angels in Assisi
• Cruise, with commentary, to St Mark's Square in Venice
• See the Bridge of Sighs, Doges' Palace and St Mark's Basilica
• Scenic Brenta Canal drive past the summer mansions of the Venetian nobility
• See the Cathedral, Baptistery and famous 'Leaning Tower of Pisa'
• See Florence's Cathedral, belltower, 'Gates of Paradise' and visit Signoria Square
• Visit the Commonwealth Cemetery at Cassino
• Demonstration of traditional Florentine leather-work,
• Demonstration of 'Intarsio' marquetry inlay woodworking in Sorrento
• Demonstration of traditional glass-blowing in Venice
• Scenic Apennine Mountains drive
• Cliff-top drive from Sorrento to Naples overlooking the Bay of Naples

Included First Class Services

• Escorted by a professional Tour Director
• Luxury air-conditioned 40 seat coach with onboard restroom
• Insight Hotels include all service charges, taxes and porterage
• Insight Traveler document wallet, map book journal and information pack
• Airport Shuttle arrival and departure transfers at scheduled times on Day 2 and Day 11

Included Quality Dining

• Highlight Dinner of local cuisine with entertainment in Rome (HD)
• 9 Buffet Breakfasts (BB) and 4 three-course table d'hote Dinners, or Buffets, plus tea or coffee (D)

Day 1 - DEPART USA

Overnight flight.

Day 2 - ROME AT LEISURE

Welcome to Rome, a glorious city filled with Classical antiquities, medieval buildings, Renaissance palaces and baroque churches. On arrival at Rome's Fiumicino Leonardo da Vinci Airport, your airport shuttle service leaves for the tour hotel at 09:30, 12:30 & 15:30. After checking in, enjoy your hotel's wonderful facilities and beautiful grounds. As night falls, meet your Tour Director and fellow travellers for a Welcome Drink. Hotel: Crowne Plaza Rome-St Peter's

Day 3 - ROME SIGHTSEEING

Enjoy an in-depth sightseeing tour with a local guide who will take you inside the Vatican Museums to gaze upon the treasures of the Popes. Enjoy clear commentary via your audio headset as you admire Michelangelo's famous ceiling inside the Sistine Chapel. Now enter St Peter's Basilica to wonder at another of his works, the emotive 'Pieta'. Then cross the Tiber to visit the Colosseum, scene of many gladiatorial contests. After seeing the Roman Forum, the rest of the day is yours to sightsee or shop. (BB)

Day 4 - ROME - ASSISI

Leave Rome and follow the valley of the River Tiber to the hills of Umbria, which form part of the Apennines. Your destination is the peaceful hill-top town of Assisi, the home of St Francis. Visit the Basilica of St Mary of the Angels, built on the site of the original Porziuncule Chapel foundations, then continue up Mount Subasio to the town. Step inside the huge Basilica, built in the 13th century after St. Francis' death, where the frescoes by Giotto heralded a new era in Italian art. Hotel: Hotel Subasio (BB,D)

Day 5 - ASSISI - VENICE

A pleasant drive leads to the romantic city of Venice, and what better way to see it than from a private launch? Cruise past Palladian churches and 13th century palaces to St Mark's Square. See the Doges' Palace, connected to the prisons by the Bridge of Sighs. It was from here that Casanova made his daring escape. Now admire the mosaics of the Basilica and watch one of the few remaining masters blow molten glass into a unique creation at a Venetian glass-blowing factory. Relax and enjoy the atmosphere as you cruise along the Venetian canals by gondola. Hotel: Boscolo Bellini. (BB, D)

Day 6 - VENICE - TUSCANY

Bid farewell to magical Venice, and drive along the scenic Brenta Canal with its magnificent Palladian villas, once the summer residences of Venetian nobility. Cross the plain of the Po River and traverse the Apennines, the hilly backbone of Italy, to reach the Arno valley. En route, hear an informative tutorial about the famous Chianti wines that make this region so famous. Then follow the river westwards to the coastal town of Pisa to see the famous Leaning Tower, where elaborate steps have been taken to prevent this landmark from falling over. Time also to admire the marble cathedral and Baptistery before continuing to the Tuscan spa resort of Montecatini for a two-night stay.Why not immerse yourself in the Italian culture and work up an appetite on a traditional evening stroll (passeggiata) - it's a time to 'see and be seen'. Hotel: Grand Hotel Tamerici & Principe. (BB,D)

Day 7 - FLORENCE SIGHTSEEING

Drive to the Tuscan capital, Florence, and join a local guide for a walking tour and highlight visit to the Academy Gallery to see Michelangelo's monumental figure of David. Continue to the multi-coloured marble Cathedral of Santa Maria dei Fiore to see Giotto's belltower and 'Gates of Paradise' before visiting the Piazza della Signoria, still the political heart of Florence. The area around Santa Croce Basilica is famous for the quality of its luxury goods; see a demonstration of leatherwork in the very place this craft first established itself. Then, there's free time to shop for Florence's finest or continue sightseeing. (BB)

Day 8 - TUSCANY - SORRENTO

Take the smooth motorway south through the rich volcanic hills of Frascati to Cassino and visit the Commonwealth Cemetery, overlooked by the austere monastery of Montecassino - headquarters of the Benedictine order. Take the clifftop road to your hotel in the picturesque resort of Sorrento. Hotel: Grand Hotel La Pace (BB)

Day 9 - ISLE OF CAPRI EXCURSION

Spend the morning being shown the art of 'intarsio' or marquetry wood inlaying before cruising to the sun-drenched island of dreams, Capri - a rock rising from the Mediterranean. Take the funicular train up to the main village (Capri Town), then spend time exploring the narrow alleyways, browse in the exclusive boutiques and enjoy the fabulous views over the Mediterranean Sea. Perhaps join an optional tour to Anacapri to visit Villa San Michele before returning to your hotel for some relaxation time. (BB D)

Day 10 - SORRENTO - POMPEII - ROME

Only a short drive from the hotel lies Pompeii, the opulent Roman town which was preserved by layers of ash from the disastrous eruption of Mount Vesuvius in AD79. A walking tour with a local guide through the cobbled streets and extensive excavations reveals the daily life of ancient Roman civilisation. Afterwards, the smooth motorway leads back to the 'Eternal City' of Rome. Tonight, join your fellow passengers for a last night celebration Highlight Dinner of local cuisine, complete with wine and entertainment. Hotel: Sheraton Roma (BB,HD)

Day 11 - RETURN TO USA

Arrivederci Roma! Sadly, your tour comes to an end after breakfast. Departure transfers arrive at Rome's Fiumicino Leonardo da Vinci Airport at 07:00 & 09:30. (BB)

2010

Great Savings and Discounts

FRIENDS & FAMILY DISCOUNTS

SAVE 5% FOR 5-8 PASSENGERS

Why not share your Insight tour experience with your friends and family - and save money! If 5-8 passengers book together we offer a discount of 5%.

Further savings are available for groups of 9 or more passengers!

This discount cannot be combined with Frequent Traveler, Young Traveler or Triple Room Discounts. To qualify, the names of all passengers traveling must be advised to Insight at the time of booking. Does not apply to Oberammergau Passion Play Option, additional accommodation, airfares or flight supplements, Select London Week, Select London & Paris, Select London, Paris & Rome, Egypt tours, Israel tours, Jordan tours, Turkey tours and tours with Mediterranean or River cruises.

SINGLE TRAVELLER SAVING

INSIGHT'S ROOM MATE MATCHING

For people traveling alone on an Insight coach tour, we'll match you with someone of the same gender, so you don't have to pay the single room supplement. If we fail to match you, we'll provide a single room at no extra cost.

There is a no-smoking policy in all shared rooms. Does not apply to additional accommodation, Riad upgrade option, airfares or flight supplements, Select London Week, Select London & Paris, Select London, Paris & Rome, Irish Elegance, Egypt tours, Israel tours, Jordan tours and tours with Mediterranean or River cruises. Single rooms are not available for the Oberammergau Passion Play Option.

SINGLE TRAVELLER SAVING

INSIGHT'S ROOM MATE MATCHING

In recognition of our loyal customers, Insight now extends to all traveled guests automatic membership into our Club Bon Voyage, as well as a 5% Discount off the Land portion of their next Insight trip. You will need to travel within the next two years. So act NOW and take full advantage of this great offer.

Enrolment forms and discount vouchers are available from your Tour Director. Insight's Club Bon Voyage and 5% Discount is not available retroactively. Only one voucher is available per person, per tour, per year and only one voucher can be redeemed against each further tour booking. This discount cannot be combined with our "Friends & Family Discount" and "Extra Tour Discount." Does not apply to Oberammergau Passion Play Option, additional accommodations, Select London Week, Select London & Paris and Select London, Paris & Rome.

YOUNG TRAVELLER SAVINGS

5-17 YEAR-OLDS SAVE UP TO 10%

Insight offers you the opportunity of sharing your happy holiday memories with your children or grandchildren.

This discount applies only to tours featuring the "Young Traveler Discount" in the price panel. Check the itinerary pages now to see how much you can SAVE!

Young Travelers must be under the age of 18 years old on the tour departure date and accompanied by an adult (limit of one Young Traveler Discount per room). Children under 5 years old are not accepted on any escorted tour. This discount cannot be combined with our "Friends & Family Discount".

EARLY PAYMENT DISCOUNT

SAVE UP TO 10% ON EARLY BOOKINGS

Insight's most popular tours fill very quickly. Don't be disappointed, book early! You'll be assured of the tours you want, and the earlier you pay, the more you SAVE! Here's how...

Pay in full 12 months prior to your tour departure date and SAVE UP TO 10%

Pay in full 10 months prior to your tour departure date and SAVE UP TO 7.5%

Pay in full 6 months prior to your tour departure date and SAVE UP TO 5%

Tours must be paid in full for this discount to apply. This discount only applies to tours that feature the "Early Payment Discount" in the price panel. Check the itinerary pages now to see how much you can SAVE.

TRIPLE ROOM DISCOUNT

When three people travel together and share one room, each of the three enjoys a discount off the tour price. See the Triple Room Reductions on the itinerary of your choice.

This discount only applies to tours featuring the "Triple Room Discount" in the price panel. Check the itinerary pages now to see how much you SAVE. Note the third bed on occasions, will be a foldaway. This discount cannot be combined with our "Friends & Family Discount". Triple rooms are not available for the Oberammergau Passion Play Option

EXTRA TOUR DISCOUNTS

ON YOUR 2ND TOUR

Book two Insight vacations, and you will receive a reduction of 5% off the cheaper of the two tours. Take three tours and save on two! Ask your Travel Agent for suggestions!

Tours must be booked at the same time to qualify. Does not apply to Oberammergau Passion Play Option, additional accommodation, airfares or flight supplements, the Gems of Britain, Select London Week, Select London & Paris, Select London, Paris & Rome, all Egypt tours, Israel tours, Jordan tours and tours with Mediterranean or River cruises.

SEE HOW IT ALL ADDS UP

Insight's tours are already great value but if you want to cut the cost of your European vacation look at all the extra ways we can help you save money! This simple calculation shows the typically dramatic reductions in tour price that are possible when you combine one or more tours with the savings on offer on this page!

European Heritage (12 June)	$9775
Britain & Ireland Explorer (starting 18 July)	$3265
Total vacation price	$13040
Less Extra Tour Discount	$163
Less 5% Past Guest Frequent Traveller Saving	$489
Less 12mths Early Payment Discount	$1290
Net vacation price after savings	$11098
FREE transfer back to London (18 July) worth	$45
Total savings per person	$1987
Total savings per couple	$3974

Note: Additional savings apply for families, groups, and single travelers. Conditions as detailed in the savings boxes on this page.

FREE LONDON RETURN

Passengers taking our Discovery tours may return to London by Insight motorcoach at NO EXTRA CHARGE, instead of departing from Paris. Ask your Travel Agent to book this for you.

Offer applies to the final day of the following Discovery tours: E920, E910, E933, E912, E913, E916 & G916. Accommodations will be required, as arrival in London is late afternoon/early evening.

Insight Offers You Peace of Mind

$20 MILLION CUSTOMER PROTECTION PLAN

The traveling public has always been concerned about the protection of their Advanced Bookings. As part of Insight's commitment to providing our customers with peace of mind in all dealings with Insight, we have provided First Horizons Merchant Services, our credit card processor, with a Letter of Credit in excess of $20 Million to underwrite all credit card transactions that are placed directly with Insight. Advanced Bookings paid with either Visa or MasterCard are covered under this commitment. This is another of the many commitments we have made to ensure that all Insight's valued customers enjoy a more secure traveling experience.

The USTOA $1 Million consumer protection plan

Insight Vacations is a participant in United States Tour Operator’s Association’s (USTOA) Consumer Protection Deposit Plan. You may make a claim to this Plan if you are owed a refund. The Plan covers losses for transportation or travel services that were not delivered or not refunded when required. A passenger may make a claim against the plan within 12 months from when the passenger learns of the loss.

USTOA’s total liability for all possible consumer claims from this seller of travel’s customers is limited to $1,000,000.

To obtain information on how to make a claim against the plan, the passenger should contact USTOA at 275 Madison Ave., Suite 2014, New York, NY 10016, or by email to information@USTOA.com or by visiting their web site at www.USTOA.com.  The maximum amount of any claim you, the passenger, can make against the plan is the total amount you have paid to date for this trip.

Definite Departures

At Insight, we are aware you need to plan your travel arrangements early to take advantage of our early payment discounts, utilise frequent flyer or benefit from airline early booking offers. To assist you when booking ahead, we have designated a great many tours as Definite Departures (DEF); these are guaranteed to operate and we will regularly update our website at www.insightvacations.com with the latest listings for each itinerary.

N.B. Don't worry if the departure of your choice is not yet designated as 'DEF' - we adjust our capacity each year to ensure that the vast majority of tours operate as scheduled and tours will never be rescheduled within 50 days of their departure dates between 01 May & 15 Oct (subject to change if market or other circumstances occur beyond our control).

No Currency Surcharges

Currencies continually fluctuate, but with Insight, once you have paid your deposit in FULL, your LAND price is guaranteed and any subsequent LAND cost increases are at OUR expense.

This guarantee excludes government taxes, any imposed fuel surcharges, any airlines surcharges that are part of the LAND packages, cruise company surcharges, and international airline fuel surcharges or fare increases (affecting all international airlines). Surcharges within these exceptions are outside our control and may be applied, regardless of payment status, fully paid or not, at any time during the booking process (or may occasionally be required to be paid while on tour)

INSIGHT'S TRAVEL PROTECTION PLAN

PROVIDING YOU WITH "ANY REASON" CANCELLATION FLEXIBILITY AND PEACE OF MIND WHILE YOU TRAVEL:
Insight Vacations Travel Protection Plan - designed exclusively with the following:
Priced at: Trips up to $3,500 : $169 per person
Priced at: Trips $3,501 or greater : $209 per person
Note: Prices are subject to change without notice.

SECTION I: TRAVEL ARRANGEMENT PROTECTION: Provided by Insight Vacations*

Trip Cancellation: Up to Total Trip Cost: Reimburses the non-refundable Insight Vacations cancellation penalties imposed if you must cancel your trip for a covered reason such as illness, injury or death to you, a traveling companion or an immediate family member. Other reasons for cancellation include Common Carrier-caused delays due to inclement weather, jury duty, subpoena, or a documented traffic accident en route to departure, and other reasons as cited in the plan description.

The Insight Vacations "Any Reason" Cancellation Waiver**: With the Insight Vacations "Any Reason" Cancellation Waiver, Insight Vacations will provide you with 100% of the cancellation charges in the form of a future travel credit certificate, should you cancel your tour more than 48 hours prior to your scheduled departure for any reason that is not eligible for cash reimbursement under the Trip Cancellation section of the Travel Protection Plan. Cancellation charges are reimbursed in the form of Insight Vacations Travel Certificates allowing you a two year credit to travel with us at a later date! Please note that to be eligible for the "Any Reason" Cancellation Waiver, you must enroll and pay for the plan within two days of your initial trip deposit. The certificate is valid for two years, is non-transferable and non-refundable and may not be redeemed for cash. Future travel certificates do not include airfare cancellation charges for air arrangements unless those arrangements were provided by Insight Vacations.

Trip Interruption: Up to Total Trip Cost
Trip Delay: Up to $1,000 ($150/day)

SECTION II: TRAVEL INSURANCE BENEFITS: Underwritten by Stonebridge Casualty Insurance Company***

Baggage Protection: Up to $2,500
Baggage Delay: Up to $500
Medical & Dental Expenses: Up to $50,000
Emergency Evacuation/Repatriation: Up to $50,000

SECTION III: EMERGENCY ASSISTANCE SERVICES: Provided by On Call International.

While the above is not a complete description - a full plan description detailing the terms, conditions and exclusions will be sent to you - we have highlighted just a few of the plan benefits. If you have any Travel Protection Plan questions, or would like to request a copy of the plan description, please call our plan administrator, BerkelyCare, at 1-866-808-7161. You may also view the plan at www.insightvacations.com

The Insight Vacations Travel Protection Plan is provided in addition to other applicable indemnity or insurance programs, where permitted by law and shall apply only after benefits have been paid. * For NY residents, Section I Travel Arrangement Protection (Trip Cancellation, Trip Interruption & Trip Delay) is underwritten by Stonebridge Casualty Insurance Company, Columbus, Ohio. ** For NY residents only, the "Any Reason" Cancellation Waiver may be purchased separately from the Insight Vacations Travel Protection Plan. Contact 1-877-722-2195 for details. *** Section II Travel Insurance Benefits, Policy Number MZ0911065H0000A-U are underwritten by Stonebridge Casualty Insurance Company, Columbus, Ohio: NAIC #10952 (all states except as otherwise noted) Policy/Certificate Form series TAHC5000. In CA, CT, HI, NE, NH, PA, TN and TX Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OR, OH, VT, WA and WY Policy Forms TAHC5100IPS and TAHC5200IPS.

This plan was designed and is administered by BerkelyCareSM.

IN CALIFORNIA: BerkelyCareSM is a service mark of Aon Direct Insurance Administrators, CA Insurance License # 0795465.
IN ALL OTHER STATES: BerkelyCareSM is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY. 5864684A

The pre-departure cancellation waiver for any reason cancellations does not apply to the Oberammergau portion of the tour.

Your Insight tour already includes a host of bonus highlights and comprehensive sightseeing. However, there is an exciting array of optional excursions which will turn an already amazing experience into the trip of a lifetime! These are entirely optional and are bookable through your Tour Director/Local Representative at the commencement of your tour. All prices are quoted in local currency. Payment can be made in cash or by Visa, Mastercard or American Express.

HOW TO BUDGET FOR YOUR OPTIONAL EXCURSIONS:
The final list of optional excursions to be offered during your tour by your Tour Director will be based on the descriptions and pricing featured in this leaflet. To help your pre-tour budgeting we suggest you allow approximately € 45 per person per day for optional excursions.

ROM16 INTRODUCTION TO ROME This walking tour takes you to the Trevi Fountain and Piazza Navona with its pavement cafes, 17th century fountains and architecture. Perhaps have your portrait painted by one of the street artists! This tour is conducted by a local guide and you will utilise personal headsets. € 32

ROM06 TIVOLI GARDENS A guided tour of the Villa d’Este with its famous gardens and fountains built by Cardinal d’Este to entice his wealthy friends out from Rome. You will visit its' grottos and pavilions, the Avenue of a Hundred Fountains and the Dragon Fountain of the Organ. € 40

ROM05 DINNER IN ROME AND ILLUMINATIONS We begin with a visit to a local 'ristorante' to try a selection of Roman dishes prepared in the Roman way by Romans. Drinks such as wine; beer and softdrinks are included. After a delicious meal accompanied by music, we take you to see Rome beautifully illuminated. Our journey takes us past sights including the Colosseum, Piazza Venezia and Michealangelo's 'Cordonata' to name but a few. A night not to be missed. € 57

PER01 EXCURSION TO SPELLO An afternoon excursion to the breathtaking Umbrian town of Spello. Our local guide reveals the treasures of this beautiful region. € 23

VCE06 MAGICAL VENICE This evening we board our private boats for a cruise down the famous “Grand Canal”, past illuminated palazzi and twinkling chandeliers, to the romantic St Mark’s Square. We have reservations in a famous café where we sit under the stars listening to the orchestras play some of Italy’s best loved music (One drink is included), € 45

FLO08 TUSCAN COUNTRYSIDE & WINE TASTING We drive into the beautiful Tuscan countryside, the epitome of picture postcard Italy. Along the way we pass beautiful old farmhouses, olive groves and the famous Chianti vineyards. It is here that we visit a winery to taste some of the most famous products of Tuscany. € 33

FLO03 DINNER IN THE TUSCAN HILLS One not to miss - a fabulous Tuscan gastronomic experience awaits you. We drive to a specially chosen restaurant for an evening to remember with beautiful food and wine. Viva Italia! € 57

SRR02A ISLE OF CAPRI, ANACAPRI & LUNCH The Isle of Capri is best seen on a minibus tour. We drive to Anacapri with its magnificent views over the Mediterranean. We then have a guided tour of the famous Villa San Michele, then free time to window shop before continuing to Capri town. Light lunch is included. (On certain days the Villa may be substituted with the chair lift to Mt Solaro. It can also be offered without lunch at € 37.) € 52

SRR08 AMALFI COAST DRIVE & POSITANO VISIT First we drive along the famous Amalfi Coast with its clear blue waters and picturesque resorts. We stop to transfer to minibuses in order to visit the exclusive artists paradise of Positano, magnificently positioned on the Mediterranean coast. € 36

SRR03 SORRENTO EVENING A chance to enjoy a delicious dinner of local specialities. Minibuses provide our transportation to the picturesque old harbour to dine in one of Sorrento’s top restaurants. € 56

2010

Booking Conditions & Other Important Information

What's included in the tour price

Inter-city Travel: By private motorcoach, trains and ferries (see itineraries).

Touring: By air-conditioned luxury motorcoaches with on-board washroom and reclining seats for maximum comfort.

• Insight's premium touring coaches are configured with 40 or 41 seats for just 40 guests. However, due to EC regulations on drivers hours, replacement coaches may be required to be used once per touring week on certain selective itineraries. When this occurs the replacement coach may have in excess of 40 seats. Also, transfer coaches, sightseeing vehicles, or, in the event of a mechanical breakdown, relief coaches may feature 49 or 53 seats.
• In the Eastern Mediterranean, Iceland and Morocco smaller motorcoaches without toilet facilities may be used.
• If, due to circumstances beyond our control, coaches are used on tours otherwise than advertised, a refund of $10 per person will be made.

Air Transportation: Internal air flights are included in the land price only when indicated in the 'Included Features' panel on specific itineraries.

• Reservations for our Egyptian airline are given well in advance, however actual flight timings cannot be confirmed prior to departure. Internal flights in Egypt may involve very early or very late departures and arrivals.

Hotel Accommodation: Prices per person are based on two persons sharing a twin-bedded room with private bath or shower.

• When booking triple rooms please note that the third bed may be a 'roll-away'. Availability of triple rooms is limited.
• Please note that single rooms in Europe will generally be smaller than twin-bedded rooms.
• Please note European hotel standards & services provided may vary from those in other parts of the world and are often in the local style.
• Members of Hotel Frequent Traveler programmes are not entitled to earn points with any of the hotels featured on an Insight Vacations tour.
• Any special room request will be made on a REQUEST basis only. Insight cannot guarantee special room request although every effort will be made to request from respective hotels.

Cruises: Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet. A limited number of single cabins are available on request at extra cost.

• Single Traveler Savings do not apply to tours featuring cruises.
• Triples are not available on Nile cruises or European river cruises.

Tour Director: Escorted tours are conducted in English only by a professional multi-lingual Tour Director.

• In Egypt, Jordan and Greece only tours of 10 people or more will be escorted by an Insight Tour Director.
• Hosted service is provided in London on Select London Week, Select London & Paris and Select London, Paris & Rome.

Meals: Continental or buffet breakfasts in the local style are included as indicated on all tours except in provincial Britain and Scandinavia, where full national style breakfasts are served. Dinners and lunches are included as detailed in itineraries. All meals are included on cruises.

• Any special meal requirements will be made on a REQUEST basis only. Insight can not guarantee special meal requests nor will it assume any responsibility or liability if clients' special meal requests are not fulfilled.

Sightseeing: Excursions and entrance fees to places of interest as detailed on each itinerary with an English-speaking guide where necessary. Headphones will be provided as advertised on the itinerary pages. No refund will be made if they cannot be provided for operational reasons.

Premium Highlights: Featured sightseeing is integral to our tours, therefore no refund will be given (or value attached) if not used or operated for any reason.

London Airport Transfers: Can be provided or purchased (depending on booking) through Insight providing the following conditions have been met:

1. Your Travel Agent provides detailed flight information to Insight no less than 21 days prior to departure.
2. You must stay at a London Hotel booked by Insight on the night of your arrival and the night prior to your departure date.
3. In the event of flight delays outside of Insight's control, the transfer will be deemed to be cancelled.
4. All transfers are based on group shuttle. No refund is therefore available for missed transfers.
5. In the event of unforeseen events Insight will not be responsible for delayed or cancelled transfers.
6. Passengers who have booked air and land packages through Insight arriving/departing at London's Gatwick Airport, will be provided with a Gatwick Express voucher. The Gatwick Express train journey from Gatwick to London's Victoria takes 30 mins. Guests then need to make their way from Victoria station to their Insight hotel.

Continental Europe Airport Transfers: Passengers will only be entitled to transfers to and from European Gateway Airports providing the following conditions have been met:

1. Coach transfers only operate at the scheduled times and days specified for each tour. Passengers arriving or departing outside these times may purchase a transfer through Insight or make their own way to/from the tour hotel. Flight details are required at the time of purchasing the transfers.
2. Your flights should be timed to allow you to clear customs in good time for the scheduled transfers – your travel agent will advise you of the most appropriate arrangement.
3. As these are group transfers, in the unlikely event of a missed transfer through flight delays outside Insight's control, passengers will need to make their own alternative transfer arrangements at their own expense.
4. Passengers who have booked pre or post tour accommodation with Insight, will NOT be entitled to be transferred to or from the Airport and transfers will be at the clients expense. These can also be purchased through Insight.

Airport transfers in Cairo, Athens, Istanbul, Amman and Tel Aviv: Transfers operate at all times, between the airport and the tour hotel on the first and last day of the tour and also in conjunction with pre and post tour accommodation booked through Insight. The following conditions apply:

1. For those who choose to make their own flight arrangements, flight details must be provided to Insight by the Travel Agent not less than 21 days before the flight departure for entitlement to the transfers.
2. You must be staying at the Insight tour hotel, booked by Insight, on the night of your arrival and the night before the date of your departure flight.
3. Only one arrival and one departure transfer per person is included.
4. As these are group transfers, in the unlikely event of a missed transfer through flight delays outside Insight's control, passengers will need to make their own alternative transfer arrangements at their own expense.
5. Transfers cannot be routed to other pick-up points or destinations other than those booked.
6. Transfers are non-transferable to other people.

Baggage Allowance & Porterage: Porterage for one suitcase on tour is included and at arrival or departure from each tour hotel. Due to limited coach capacity this single bag should have a weight not exceeding 30kg (66lbs) and dimensions not exceeding 77.5cm (30.5in) x 56cm (22in) x 32cm (12.5in). Charges will be levied in the event these limits are exceeded and our promise to transport you as indicated may be invalidated.

• Note: Airlines may restrict check-in baggage.

Tips & Taxes: All tips are included for services on tour provided by dining room waiters, chambermaids and to the crew on Nile and Aegean cruises. Where porterage is specified as being included, tips are included for the porters.

WHAT'S NOT INCLUDED IN THE TOUR PRICE

Transatlantic airfares (on 'Land Only' tours), Airport taxes, passport & visa fees, insurance, laundry, phone calls, beverages, meals not detailed in the itinerary, tips to Tour Directors, motorcoach drivers and local city guides, items of a personal nature, excess baggage, optional excursions. Air & Land Prices: Airport and departure taxes, security, agricultural and customs fees are not included.
Note that in Egypt, service charges (of up to 33%) will be levied on all additional services, meals, beverages etc not included in the tour price. This service charge will be applied on your hotel bill at time of checkout.

HOW TO MAKE RESERVATIONS & PAYMENTS

Your agent will handle your reservation. Please make all checks and money orders payable to your agent. We also accept Visa, Mastercard, American Express and Discover. Your payment is not deemed made until it is received by
Insight Vacations.

A non-refundable/non transferable deposit: Your land reservation will be confirmed on receipt of a non refundable deposit of $200 per person, per tour which is required within 7 days of booking, (except on some departures where space is limited and your deposit may be required sooner. You will be advised at time of booking.) Your reservation will automatically be cancelled if the deposit is not received within the specified period. Insight Vacations should be advised of your credit card number when making your reservation

Final payment is due 45 days prior to departure* For options including European river cruises final payment is required 90 days prior to departure*.

1. Payment in full is required at time of booking for reservations made less than 45 days before departure* (or 90 days for options including European
   river cruises).
2. Insight reserves the right to cancel the reservation and apply cancellation charges should payments not be received within the above specified periods.
3. If full payment is not received 45 days prior to departure the Airline(s) have the right to cancel your air reservation. Regrettably, if payment is not received by Insight Vacations we will not be responsible for lost reservations.
4. All such monies received by us will be deposited as required by law. We will be entitled to keep for each account any interest earned on such monies. It is a condition of our confirmation of your booking & acceptance of your deposit in respect of your tour, that all monies paid by you to us, whether by way of deposit or otherwise in respect of your tour, may be disbursed by us as & when we see fit or in respect of the services to be provided or fees payable under the tour program, & the payment of a deposit or otherwise for your tour shall be deemed to be a direction to disburse such monies as aforesaid.
5. Travel documents & instructions for joining your tour will be sent approximately 21 days prior to departure* (provided full payment has been received).
6. A documentation delivery charge of $10 per booking/per address will be charged for delivery. However, if travel documents are required the next day or earlier than 21 days prior to departure, a fee of $35 per booking will be applicable. Any documents delivered outside of USA will incur a minimum fee of $50. The actual cost will be advised at time of booking.

CANCELLATIONS, REFUNDS & BOOKING CHANGES

1. Notice of cancellation must be made in writing either directly to Insight or through your agent.
2. If cancellation is received by Insight Vacations more than 45 days prior to departure*, (90 days for options including European river cruises), the non-refundable, non-transferable deposit will be retained.
3. If after your booking has been confirmed, you wish to change to an alternative departure date or your wish to change to a different Insight vacation, you may do so subject to availability and providing the new vacation is also in this brochure. A fee of $30 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed. A change of tour date or tour itinerary within 45 days of tour departure (90 days for options including European river cruises) will be treated as a cancellation and normal cancellation fees will apply.
4. The following scale of charges will apply when cancellation is notified

No. of days prior to tour commencement	Cancellation fee as % of tour fare (Land Only)
45 Days or more	Non-refundable deposit
45-22 days	25% of tour fare
21-8 days	30% of tour fare
7-1 days	50% of tour fare
Day of departure*	100%* of tour fare

The following scale of charges will apply when cancellation is notified for pre or post tour options including European river cruises:

No. of days prior to tour commencement	Cancellation fee as % of tour fare (Land Only)
90 Days or more	Non-refundable deposit
89-60 days	35%
59-30 days	50%
Less than 30 days	100%

The following scale of charges apply when cancellation is notified for additional accommodation.

No. of days prior to date of stay	Cancellation fee as % of hotel price
45 Days or more	$30 per person
44-22	25%
21-15 days	30%
14 days or less	100%

*Please Note: The departure date constitutes the date indicated on Insight's confirmation.
If you do not join the tour on the day of departure then cancellation fees will be 100%.

Airline Arrangements: These cancellation charges apply for airline arrangements made by Insight Vacations:

• Prior to Airline Ticketing service fee of $50.00 per person
• After Airline Ticketing service fee of $75.00 per person plus any airline imposed penalties which may be up to 100% of the air ticket value.

These cancellation fees are in addition to any cancellation fees that may be levied by your agent.

Airline Availability: Seats are limited and not available on every flight. Insight does not hold block space on any airline and does not guarantee air availability for every single tour departure date. You should be advised that due to demand during peak travel times, there may not be availability in popular European gateway cities. Passengers originating from different gateway cities and sharing a room or traveling with other passengers, may not be confirmed on the same airline or routing.

Seat assignment and special meal requests can be requested at time of booking. Insight Vacations cannot guarantee confirmation of preferences. Frequent Flyer miles can be accrued on most air carriers but upgrades using mileage is not permitted. Note that not all airlines automatically provide pre-reserved seats, add frequent flyer numbers to records or apply frequent flyer bonus upgrades to flights booked and ticketed by Insight unless they are informed by your Travel Agent.

Illness or Absenteeism: In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour, including but not limited to missed meals or sightseeing. If a promotional airfare is broken or extended for any reason, an additional fare may be payable.

GENERAL INFROMATION & CONDITIONS

Tour Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as at 3rd September 2009. Should any of these costs change a surcharge may be made on the price of your vacation. If the total tour price increases by more than 10%, passengers will have the right to cancel within 7 days of notification of the surcharge without penalty. No surcharges with respect to cost or currency fluctuations will be made once payment for the deposit of your land tour is received. This guarantee does not apply to pre-registered bookings, or departures where prices are still subject to confirmation. This guarantee also excludes fuel surcharges & does not apply to any taxes, charges or levies imposed by any government or its agencies. In exchange for these guarantees no refund will be made if costs are reduced. All prices are in US$ unless otherwise specified.

Airline Fuel Surcharges and Air-Related Taxes, Fees, and Restrictions: All quoted land and air prices include airline fuel surcharges. However, as noted above, we reserve the right to recover from you increases in those surcharges. Additional, air-related taxes and fees apply. See www.insightvacations.com/taxesandfees for details. Additional, air-related taxes and fees will be passed on to each passenger by Insight Vacations. Any additional fees charged by the airlines, such as baggage handling, seat selections, and/or any other services are the sole responsibility of the passenger(s). Additional air-related restrictions apply. See www.insightvacations.com/restrictions for details.

Pre-registered Bookings – As the published price for subsequent years may vary depending on a number of factors including, but not limited to, international exchange rates, possible changes to the itinerary or different product content, the final price may need to be adjusted.

Tour Membership:

1. Children under 5 years of age are ineligible. Children under 8 years of age are ineligible on pre/post tour options including European river cruises.
2. Passengers with disabilities are welcome on Insight's tours providing they are accompanied by a person capable of providing all assistance required, and do not require special assistance from Insight personnel. Insight reserves the right to refuse to carry anyone it feels cannot cope with the requirements of coach tour travel and who may require services and facilities that Insight cannot guarantee will be available. You agree to not hold the Insight group of companies responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any services to you. Please note that wheelchair access on Nile cruise boats is limited; please check with your Travel Agent for details.

Itinerary Variations: Insight constantly strives to improve tour itineraries & features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, sometimes in reverse, in which case hotels will probably vary from those listed in this brochure. Trade fairs (e.g. IBC congress in Amsterdam) and other events (e.g. Venice film festival on Lido) occasionally cause changes from scheduled hotels. In these and in other cases substitute hotels may be used and will be of a similar standard and location whenever possible.

• Holidays & Changes: During local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited. In such instances, and whenever possible, slight itinerary adjustments are made by Insight Vacations to minimise inconvenience to our passengers. If, however you feel your enjoyment might be diminished by such minor limitations please check with the respective national tourist office before selecting a specific departure. Similarly, holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled highlight dinners, sightseeing or other activities.
• Pre or post tour accommodation is subject to availability. If not available, an alternative may be offered, however, additional transfers to or from the tour hotel are not included.
• On locally-hosted tours, sightseeing and other services may occasionally be provided by third parties in which case transportation and itineraries may vary.
• Note that hotel information is provided as a guide; Information on facilities has been provided by the hotels concerned. While every effort has been made to ensure accuracy, facilities may change without notice.
• Due to religious festivals or other reasons it will occasionally be necessary to rearrange some itineraries and hotels. Ports of call on Mediterranean cruises may sometimes be curtailed if weather conditions do not permit docking.
• Cruises will be operated by the cruise ships as indicated on the tour pages, however, due to maintenance and other circumstances beyond our control, alternative cruise boats of equal standard may be used.

Tour Cancellation: Insight reserves the right to cancel any booking not later than thirty (30) days before the departure*. However, between 01 May and 15 October, Insight will give fifty (50) days notice before departure*. Insight will, wherever possible, offer an alternative tour of similar standard. If there is a difference in cost, this will be for your account. If an alternative tour is not accepted by the tour participant within seven (7) days, Insight will refund all monies and Insight will be under no further obligation or liability.

Please note that Insight Vacations is not liable for any cancellation penalties incurred on anyother travel arrangements including air tickets purchased separately from the 'Air & Land' inclusive package.

*The departure date constitutes the date indicated on Insight's confirmation.

RESPONSIBILITY

All British Isle and Continental Europe tours are operated by Insight Vacations Limited, The Picquet House, St. Peter Port, Guernsey, GY1 1AF, Channel Islands. Insight Vacations Limited referred to as the operator, undertakes the
following duties:

1. The Operator shall be responsible to the passenger for supplying the services and accommodations described in this brochure, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind of nature beyond the control of the Operator. In such circumstances, the Operator will do their best to supply comparable services, accommodation and itineraries and there shall be no refund in this connection.
2. This brochure represents the entire agreement between the passenger and the Operator.
3. In the absence of their own negligence, neither the Operator nor their agents or co-operating organisations shall be responsible for any cancellations, delays, diversions or substitution of equipment or any act or omission whatsoever by air carriers, transportation companies, hotels or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services or accommodations necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission, default or negligence of any person not its direct employee or under their exclusive control, including any act, error, omission, default or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage insurance is recommended. The carriers, accommodation and other suppliers providing services are independent contractors and are not agents, employees, servants or joint venturers of the Operator or their affiliates. All certificates and other travel documents for services issued by the Operator are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. Carriage by sea is subject to the Carrier's Conditions of Carriage which are expressly incorporated into this contract, copies of which are available upon request. The Operator is not responsible for any criminal conduct by third parties.
4. Where the passenger occupies a motorcoach seat fitted with a safety belt, neither the Operator nor their agents or co-operating organisations will be liable for any injury, illness or death or for any damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn, or the passenger is not seated when the coach is moving, at the time of such accident or incident.
5. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrollment in and payment for a tour shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of
   the Company.
6. Insight Vacations Inc., is only responsible for the services of reservations and ticketing, it does not accept any responsibility or liability for any of the acts, omissions, or defaults, whether negligent or otherwise, of its principal Insight Vacations Limited or any of the companies of the Insight group of companies.
   All matters arising in relation to the services provided by Insight Vacations Inc., but not in respect of other things, are subject to the laws of the state of California, which shall have exclusive jurisdiction in the case of any dispute between the parties.
7. Every effort is made to ensure brochure accuracy at the time of going to press; however Insight cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

All bookings made with any provider of any transport, facilities, meals, other goods or, of any services, are subject to terms and conditions imposed by them in relation to matters not covered particularly and expressly by our agreement with the above mentioned Operator in the Insight group of companies.

DATA PROTECTION AGREEMENT

In order to process your tour booking, Insight Vacations will need to use personal information for you and other passengers included in your booking. This personal information may include each passenger's name, address, phone number, email address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities such as customs and immigration, security and credit checking organisations, and otherwise as required by law. Similarly, we may also need to provide personal information to contractors who provide services to or for us e.g. sending mail, processing payments, providing marketing assistance. This may involve sending personal information including sensitive information to other countries that may not afford the same level of protection of personal information.

We may also use the personal information you provide us to review and improve the tours and services that we offer, and to contact you by post, email and/or telephone about other tours and services offered by Insight Vacations and its affiliated travel brands that you may be interested in. If you don't want to receive this information, or if you want a copy of the personal information we hold about you, write to us at 801 East Katella Avenue, Anaheim, CA 92805. Insight Vacations may charge a fee for supplying you with this information as permitted by law.

THINGS TO KNOW BEFORE YOU GO

Tour Documents: Your tour documents, travel literature, wallet & comprehensive pre-departure documentation will be sent to you prior to departure*. Please read this information carefully as it contains essential information & helpful advice to make your vacation as enjoyableas possible.

Passports & Visas: All passengers require a MACHINE-READABLE Passport & it is the responsibility of each passenger to have appropriate entry visas and a Passport valid for the entire duration of their trip and/or a period of time after completion of their trip. Multiple-entry visas are needed for some countries. Please contact applicable government authorities to get necessary travel information.

Travel Insurance: Insight recommends that all passengers purchase comprehensive Travel Insurance. Certain European countries have a requirement for foreign visitors to have medical insurance on entry. Insight cannot be held responsible for denied entry should a passenger be unable to provide details to the authorities of such insurance.

Walking Tours: A number of cities in Europe are developing as havens for pedestrians and many of Insight Vacations feature special walking tours in these locations. Comfortable walking shoes are therefore recommended for
all passengers.

Plan Your Budget: You are advised to do this well in advance & be sure to allocate funds for special events while on tour, such as theatre, celebration meals, shopping & side trips, & 'Optional Excursions'.

Optional Excursions: Insight carefully plans each itinerary to include the important sightseeing highlights and excursions. Understanding that each of our guests has different interests and priorities, it is neither possible nor desirable to include every possible excursion in the tour itinerary. To enhance your experience, we offer a range of optional visits, activities and local meals available throughout your tour. Our Optional Excursion List is designed to cater for all tastes and is included with your documentation for use as an aid in budgeting. Payment can be made in cash and with credit cards.

Complaints Procedure: Should you have a complaint in respect of your holiday, you should inform your Insight Tour Director or Representative during the course of your holiday. If the matter cannot be resolved after the representative's best endeavours to do so during the holiday, your complaint should be made in writing to Insight Vacations as soon as possible after the holiday.

Smoking Policy: There is a No Smoking policy whilst traveling. However, we make plenty of convenience stops, allowing you ample opportunity to smoke if you wish, use local restroom facilities, or just relax and enjoy a cup of coffee.

Passengers who purchase from within California:
Transactions entered into with Insight Vacations are covered by the California Travel Consumer Restitution Fund (TCRF) if the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to:

Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (213) 897-8846

Passengers purchasing from outside of California:
Transactions entered into with Insight Vacations are not covered by the California Travel Consumer Restitution Fund.