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Home
Highlights of Europe
This tour is well balanced with the majority of the one-night stays in the first section, followed by two-night stays in the key cities of Venice, Rome, Lucerne and Paris, where there is ample time to relax or to take optional tours.
| Summary |
Highlights |
Itinerary |
Prices & Dates |
Savings & Discounts |
Optionals |
Conditions |
Included Premium Highlights
- Cruise along the romantic Rhine Gorge past medieval castles and leafy vineyards
- Glide along the atmospheric canals of Venice by traditional gondola
- Explore the wonders of ancient Rome as you visit the Colosseum and overlook the Forum
- See Michelangelo's original statue of David in the Academy Gallery in Florence
- Enjoy an exhilarating ride by cog-wheel train and cable-car to the summit of Mount Pilatus
- Ascend the Eiffel Tower for panoramic views over Paris
Included Personal Insights
- Know your 'Kwaks' from your 'Devils'! Enjoy an introduction to Belgian beer
Included Additional Excursions & Sights
- Stroll along the canals and cobbled streets of medieval Bruges to the charming Market Square
- See the gilded buildings of the Grand Place in Brussels and the cheeky Mannekin Pis statue
- View Gothic Cologne Cathedral
- See Heidelberg's ruined Castle
- See Munich's Olympic Stadium, Hofbrauhaus and the Glockenspiel in the Marienplatz
- See the Golden Roof and Imperial Palace and visit the Wilten Basilica in Innsbruck
- See Mozart's Birthplace and walk through Salzburg's Old Town to the Cathedral Square
- Cruise to St Mark's Square to see the Doges' Palace, Bridge of Sighs and Basilica in Venice
- Tour St Peter's Basilica to see Michelangelo's 'Pieta' and the Pope's Alter by Bernini
- See the Cathedral, 'Gates of Paradise' and open-air gallery of Signoria Square in Florence
- View the emotive Lion Monument, Jesuit Church and Chapel Bridge in Lucerne
- See Notre Dame and drive along the Champs Élysees to the Arc de Triomphe in Paris
- Scenic Drives: Inn Valley, Tauern Mountains, St Gotthard Route
- Watch Venetian glass-blowing
- Florentine Leatherwork Demonstration
Included First Class Services
- Escorted by a professional Tour Director
- Luxury air-conditioned 40 seat coach with onboard toilet
- Insight Hotels include all service charges, taxes and porterage
- Insight Traveller document wallet, map book journal and information pack
- Free London Airport shuttle service, conditions apply
Included Quality Dining
- Dine-Around evening at your own choice of restaurant from our selection in Lucerne (DA)
- 13 enhanced or Buffet Breakfasts (BB) and 6 three-course table d'hote dinners, or Buffets,
plus tea or coffee (D)
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Day 1 - LONDON - BRUSSELS
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After a warm welcome from your Tour Director, transfer to Dover, bid farewell to the white cliffs and cross the channel to France. Continue along the coast into Belgium and stop in Bruges, one of Europe's best preserved medieval towns. Stroll along peaceful canals and through cobbled streets to the Main Square dominated by the octagonal belfry of the Market Hall. Continue to the capital of Brussels, where you visit the Grand Place and see the cheeky Mannekin Pis. During your stay your Tour Director will introduce you to the world of Belgian beer! Valuable knowledge as you join your fellow guests for a Welcome Drink.
Hotel: Royal Windsor Grand Place
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Day 2 - BRUSSELS -COLOGNE - RHINELAND
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Travel into Germany to view Cologne Cathedral before continuing along the Rhine, via Bonn, to board a highlight cruise at Boppard. Relax as you glide past medieval castles and steep vineyards to the village of St Goar, near the legendary Loreley Rock. Continue on to Heidelberg, town of the 'Student Prince', to see the clifftop castle before arriving at your Rhineland hotel.
Hotel: Renaissance Karlsruhe (BB,D)
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Day 3 - RHINELAND - MUNICH - INNSBRUCK
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Visit Bavaria and fun-loving Munich; see the Olympic Stadium, Hofbrauhaus and visit the Marienplatz with its Glockenspiel. Head into the Alps and over the Austrian border to reach the Tyrolean capital of Innsbruck. Perhaps spend the evening enjoying a fabulous Tyrolean folklore evening.
Hotel: Hilton. (BB,D)
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Day 4 - SALZBURG EXCURSION
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See the Imperial Palace and delightful Golden Roof in the old town before visiting the Wilten Basilica, its interior richly decorated with cherubs and angels. Now follow the Inn Valley to Salzburg, 'alive with the Sound of Music'. Your local guide shows you the formal gardens of the Mirabell Palace, the imposing fortress, Mozart's birthplace and cathedral. Return to Innsbruck in the afternoon, perhaps spend the evening enjoying a fabulous Tyrolean folklore evening. (BB,D)
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Day 5 - INNSBRUCK - VENICE
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A morning drive through the mountains brings you to the unique and romantic city of Venice, 'Queen of the Adriatic'. A private launch ferries you past canals lined with ornate palaces to St Mark's Square, dominated by its magnificent Basilica and overlooked by the great Clock Tower where bronze Moors beat out the hours on a huge bell. Nearby is the Campanile and Doges' Palace which is connected to the prisons by the Bridge of Sighs. See a demonstration of Venetian glass-blowing before enjoying a highlight ride by traditional gondola along the picturesque canals. Transfer by boat to your hotel on the Lido.
Hotel: Villa Mabapa (BB,D)
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Day 6 - VENICE AT LEISURE
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Today is free to enjoy the magical atmosphere of this incredible city at your own pace. Perhaps meet the locals at the open air markets near the Rialto Bridge or cruise across the lagoon to the colourful island of Burano. Stroll back to your hotel tonight, past the al-fresco cafes, and picturesque little bridges... unforgettable! (BB)
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Day 7 - VENICE - ROME
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Head south over the Apennine Mountains and follow the 'Highway of the Sun' to Rome.
Hotel: Radisson Blu Roma (BB)
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Day 8 - ROME SIGHTSEEING
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Join a local guide to visit St Peter's Basilica to see Michelangelo's moving work the 'Pieta'. Drive across the Tiber to visit the mighty Colosseum, where gladiators fought to the death against armed warriors and wild beasts. Look out over the Roman Forum, once a bustling centre of commerce, law and religion. The afternoon is at leisure. (BB)
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Day 9 - ROME - FLORENCE
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Drive north into the Chianti Hills and the Renaissance city of Florence. Sightseeing with a local guide takes you to see the original statue of 'David' in the Academy Gallery. Stroll on to the Duomo to see Giotto's belltower and Gates of Paradise on the Baptistery. Continue to Signoria Square, a virtual open air gallery, lined with fountains and statues. In the area around Santa Croce Basilica, view a demonstration of traditional leatherwork, a craft dating back to Renaissance times, when Franciscans made covers for manuscripts and Bibles. Afterwards there is time at leisure to shop or continue sightseeing.
Hotel: Hotel Londra (BB,D)
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Day 10 - FLORENCE - LUCERNE
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Journey north, past the great commercial centre of Milan and the Italian Lake District, to the Swiss border. Take the St Gotthard route and enjoy its Alpine scenery on the way to Lucerne. Tonight, enjoy a Dine-Around evening which offers you and your fellow travellers a choice of dining experiences, atmosphere and cuisine.
Hotel: Astoria (BB,DA)
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Day 11 - LUCERNE SIGHTSEEING
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Sightseeing in Lucerne begins with a visit to the Lion Monument commemorating the hundreds of Swiss soldiers who died defending Louis XVI and Marie-Antoinette during the French Revolution. See the covered Chapel Bridge and the Jesuit Church, then enjoy a Premium Highlight ascent of Mount Pilatus by cog-wheel railway. From the summit, admire some of the best possible views of the snow-covered Alps. (BB,D)
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Day 12 - LUCERNE - PARIS
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Pass the Swiss port city of Basel on your way to France. After crossing the wine region of Burgundy, it's on to glittering Paris for two fabulous nights in the shadow of the Eiffel Tower. Perhaps spend the evening sampling wonderful French cuisine.
Hotel: Pullman Paris Tour Eiffel (BB)
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Day 13 - PARIS SIGHTSEEING
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A guided sightseeing tour takes you along the elegant boulevards to see the Notre Dame Cathedral, Louvre building and the Opera House. Drive from the Place de la Concorde along the Champs Élysees to the Arc de Triomphe. Now survey the city from the heights of the Eiffel Tower, a marvel of design, built for the World's Exhibition of 1889. As evening falls, there is the chance to see a cabaret show. (BB)
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Day 14 - PARIS - LONDON
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Cross the World War One battlefields to Calais. Sail across the channel to Dover and continue to London, where the tour comes to an end a short time later. (BB)
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Great Savings and Discounts
FRIENDS & FAMILY DISCOUNTS
SAVE UP TO 5% FOR 5-8 PASSENGERS
Why not share your Insight tour experience with your friends and family – and save money! If 5-8 passengers book together we offer a discount of 5%. Further savings are available
for 9 or more passengers!
This discount cannot be combined with Frequent Traveller, Young Traveller or Triple Room Discounts. To qualify, the names of all passengers travelling must be advised to Insight
at the time of booking. Does not apply to Oberammergau Passion Play Option, additional accommodation, airfares or flight supplements, Select London Week, Select London &
Paris, Select London, Paris & Rome, Egypt tours, Israel tours, Jordan tours, and tours with Mediterranean or River cruises.
YOUNG TRAVELLER SAVINGS
5-17 YEAR-OLDS SAVE UP TO 10%
Insight offers you the opportunity of sharing your happy holiday memories with your children or grandchildren.
This discount applies only to tours featuring the “Young Traveller Discount” in the price panel. Check the itinerary pages now to see how much you can SAVE!
Young Travellers must be under the age of 18 years old on the tour departure date and accompanied by an adult (limit of one Young Traveller Discount per room). Children under 5 years
old are not accepted on any escorted tour. This discount cannot be combined with our “Friends & Family Discount”.
EXTRA TOUR DISCOUNTS
SAVE 5% ON YOUR 2ND TOUR
Book two Insight vacations, and you will receive a reduction of 5% off the cheaper of the two tours. Take three tours and save on two! Ask your Travel Agent for suggestions!
Tours must be booked at the same time to qualify. Does not apply to Oberammergau Passion Play Option, additional accommodation, airfares or flight supplements, the Gems of Britain,
Select London Week, Select London & Paris, Select London, Paris & Rome, all Egypt tours, Israel tours, Jordan tours and tours with Mediterranean or River cruises.
EARLY PAYMENT DISCOUNT
SAVE UP TO 10% ON EARLY BOOKINGS
Insight's most popular tours fill very quickly. Don't be disappointed, book early! You'll be assured of the tours you want, and the earlier you pay, the more you SAVE! Here's how...
Pay in full 12 months prior to your tour departure date and SAVE UP TO 10%
Pay in full 10 months prior to your tour departure date and SAVE UP TO 7.5%
Pay in full 6 months prior to your tour departure date and SAVE UP TO 5%
Tours must be paid in full for this discount to apply.
This discount only applies to tours that feature the “Early Payment Discount” in the price panel. Check the itinerary pages now to see how much you can SAVE.
SINGLE TRAVELLER SAVING
SAVE WITH INSIGHT'S ROOM MATE MATCHING
For people travelling alone on an Insight coach tour, we'll match you with someone of the same gender, so you don't have to pay the single room supplement. If we fail to match you, we'll provide a single room at no extra cost†. There is a no-smoking policy in all shared rooms. Does not apply to additional accommodation, Riad upgrade option, airfares or flight supplements, Select London Week, Select London & Paris, Select London, Paris & Rome, Irish Elegance, Egypt tours, Israel tours, Jordan tours and tours with Mediterranean or River cruises. †Single rooms are not available for the Oberammergau Passion Play Option.
FREQURENT TRAVELLER SAVINGS
SAVE 5% OFF YOUR NEXT TOUR
In recognition of our loyal customers, Insight now extends to all travelled guests automatic membership into our Club Bon Voyage, as well as a 5% Discount off the Land portion of their next Insight trip. You will need to travel within the next two years. So act NOW and take full advantage of this great offer.
Enrolment forms and discount vouchers are available from your Tour Director. Insight's Club Bon Voyage and 5% Discount is not available retroactively. Only one voucher is available per person, per tour, per year and only one voucher can be redeemed against each further tour booking. This discount cannot be combined with our “Friends & Family Discount” and “Extra Tour Discount.” Does not apply to Oberammergau Passion Play Option, additional accommodation, Select London Week, Select London & Paris and Select London, Paris & Rome.
TRIPLE ROOM DISCOUNT
When three people travel together and share one room, each of the three enjoys a discount off the tour price. See the Triple Room Reductions on the itinerary of your choice.
This discount only applies to tours featuring the “Triple Room Discount” in the price panel. Check the itinerary pages now to see how much you SAVE. Note the third bed on occasions, will be a foldaway. This discount cannot be combined with our “Friends & Family Discount”. Triple rooms are not available for the Oberammergau Passion Play Option - see page 19 for details.
SEE HOW IT ALL ADDS UP
Insight's tours are already great value but if you want to cut the cost of your European vacation look at all
the extra ways we can help you save money! This simple calculation shows the typically dramatic reductions in tour price that are possible when you combine one or more tours with the savings on offer on this page!
| European Heritage (15 June) |
R67500 |
| Britain & Ireland Explorer (20 July) |
R20075 |
| 4 x nights in London |
R4320 |
Total vacation price |
R91895 |
| Less Extra Tour Discount |
R1004 |
| Less 5% Past Guest Frequent Traveller Saving |
R3375 |
| Less 12mths Early Payment Discount |
R8655 |
Net vacation price after savings |
R78861 |
| Total savings per person |
R13034 |
| Total savings per couple |
R26068 |
Note: Additional savings apply for families, groups, and single travellers. Conditions as detailed in the savings boxes on this page
No Currency Surcharges
Currencies continually fluctuate, but with Insight, once you have paid your deposit in FULL, your LAND price is guaranteed and any subsequent LAND cost increases are at OUR expense.
NB. This guarantee excludes government taxes, any imposed fuel surcharges, any airlines surcharges that are part of the LAND packages, cruise company surcharges, and international airline fuel surcharges or fare increases (affecting all international airlines). Surcharges within these exceptions are outside our control and may be applied, regardless of payment status, fully paid or not, at any time during the booking process (or may occasionally be required to be paid while on tour).
Insight Offers You Peace of Mind
GOLD SEAL PROTECTION PLAN
COVERAGE FOR CANCELLATION & RETURN FLIGHT SECURITY FOR ONLY R590P.P.
Most tour operators are interested in their clients only after they reach their destination. However, by purchasing our Gold Seal Protection you get a great deal even before you leave home!
CANCELLATION SECURITY:
By purchasing Gold Seal Protection, the full amount of your deposit and/or payment to Insight will be refunded should you cancel your tour for any reason prior to departure from South Africa. This cancellation option covers the Land arrangements made by Insight Vacations only.
It is not applicable to Egypt, Israel, Turkey, River Cruises, Greek Cruises, the Oberammergau portion of any tour, airline deals and rail components.
RETURN FLIGHT SECURITY:
Should you, your travelling companion, or a member of your direct family in South Africa fall sick* while you are on your Insight Tour, we will take care of the additional cost of tickets for your earlier or later return home in the same class of air travel on the first available flight, provided you hold round-trip tickets on Insight's recommended airline(s) from South Africa and have booked them through Insight.
In addition, Insight will refund both you and your travelling companion R90 per day for the unused portion of the tourˆ. Now how's that for peace of mind!
Gold Seal Protection must be paid at time of deposit and is not refundable for any reason. *Medical certificates are required. ˆPlease note that in some cases hotels require a one night cancellation fee.
Definite Departures
At Insight, we are aware you need to plan your travel arrangements early to take advantage of our early payment discounts, utilise frequent flyer or benefit from airline early booking offers. To assist you when booking ahead, we have designated a great many tours as Definite Departures (DEF); these are guaranteed to operate and we will regularly update our website at www.insightvacations.com with the latest listings for each itinerary.
N.B. Don't worry if the departure of your choice is not yet designated as 'DEF' – we adjust our capacity each year to ensure that the vast majority of tours operate as scheduled and tours will never be rescheduled within 50 days of their departure dates between 01 May & 15 Oct (subject to change if market or other circumstances occur beyond our control).
Please note that optional excursions featured below are based on the 2009 tour season and are listed for guidance and budget purposes only and are subject to change without notice.
OPTIONAL SIGHTSEEING & EXCURSIONS
With Insight, you will enjoy many of Europe's famous highlights as included features
on your tour - at no extra cost. However, there are an exciting array of additional
excursions which are made available to help turn an already outstanding experience into
a trip of a lifetime. These are entirely optional and offered to you at competitive
prices. They are all bookable through your Tour Director at the commencement of your
tour as many of them are planned to coincide with the best highlights available at the
time of your visit.
The following list is a general selection as it would be impossible to operate all
excursions on any one tour. This selection will vary due to seasonal conditions and
museum opening days and times. Your Tour Director will give you a receipt once you have
paid for your excursions. Payment can be made in cash or by Visa, Mastercard and
American Express. Please note that credit/debit card payments can only be processed in
Euros however cash can be taken in most major currencies and your Tour Director will be
able to give you specific details of relevant exchange rates on commencement of your
tour.
HOW TO BUDGET FOR OPTIONAL EXCURSIONS:
The final list of optional excursions to be offered during your tour by your Tour
Director will be based on the descriptions and pricing featured in this leaflet. To
help your pre tour budgeting we suggest you allow approximately € 45 per person
per day for optional excursions.
INNSBRUCK
INN05 TYROLEAN EVENING & DINNER
Enjoy a lively evening of traditional entertainment, featuring dancers in national
costume, yodeling and entertainment typical of the life, crafts and traditions of the
Tyrolean people. (Two drinks included) € 56
INN07 TYROLEAN HORSE & CARRIAGE RIDE
We visit a typical mountain village and then enjoy a horse drawn carriage ride which
takes us through the mountains and valleys of the Tyrol. We make a stop in a quaint
tavern for a drink, before returning to Innsbruck. € 34
(Occasionally this tour may be offered with dinner) € 55)
SALZBURG
SZG02 THE SOUND OF MUSIC
The Salzburg area is where the Von Trapp family story was filmed. Relive with us
this famous musical as we take you to see Maria's Monastery. St Peter's Cemetery, and
other location sights.€ 27
SZG06 EAGLE'S NEST & THE BAVARIAN ALPS
Drive deep into the National Park past farmhouses and picturesque villages to the
ruins of Obersalzburg. From here, transfer to special motorcoaches adapted to the
scenic mountain climb to Hilter's notorious 'Eagles Nest'. There are splendid views
through the arches up to the 'Hohen Goll' and across the snowcapped peaks. €
45
VENICE
VCE02 BURANO EXCURSION & LUNCH
Explore the Venetian lagoon on our cruise around the islands including the colourful
island of Burano a photographers paradise and famous for its lace. Then enjoy a superb
lunch sampling the local specialities.€ 65
VCE06 MAGICAL VENICE
This evening we board our private boats for a tour down the famous 'Grand Canal',
past illuminated palazzi and twinkling chandeliers, to the romantic St Mark's Square.
We have reservations in a famous café where we sit under the stars listening to
the orchestras play some of Italy's best loved music (One drink is included). €
45
VCE08 VENICE OF THE DOGES
Our private guided tour shows us first the glistening interior of the Basilica of
San Marco with its extraordinary gold mosaics. Then to the Doge's Palace, symbol of
Venetian power, with its State rooms and spectacular paintings. Then through to the
Bridge of Sighs for a visit to the prison from which Casanova escaped!. € 34
LUCERNE
LCR01 LAKE LUCERNE CRUISE
The true beauty of Lake Lucerne is revealed as we cruise the tranquil waters and
enjoy the stunning scenery of snow-capped mountains, green pastures and dense forests.
SF 37
(Occasionally this tour can be offered as a 'Happy Hour' cruise with drinks. SF
47)
LCR07 SWISS ALPINE SHOW WITH LUNCH
Enjoy a typical Swiss lunch including cheese fondue and drinks whilst being
entertained by a lively show featuring song, dance, Alpine horn blowing and traditional
Swiss flag-throwing. SF 76
LCR14 CARRIAGES & COUNTRYSIDE
A chance to meet the Swiss, as local farmers take us on a delightful countryside
tour in horse drawn carriages. Enjoy stunning scenery as we trot around a typical rural
community, en route to a local farm where local drinks and snacks will be served.
SF65
ROME
ROM01 CLASSICAL ROME
Our classical tour spans Rome's fascinating history from
ancient Rome to the early Christians and the glory of the
Papal Residence. First a guided tour of the Vatican Museums
and Sistine Chapel, immortalized by Michelangelo's painted
ceiling. Then we visit the Catacombs where the Ancient
Christians were buried in underground cemeteries. (On
some tours the Basilica of St Paul Outside the Walls will be
visited as an alternative to the Catacombs) €62
ROM05 ROMAN DINNER PARTY
Enjoy a splendid evening of Italian food and wine with
entertainment €59
ROM16 INTRODUCTION TO ROME
This walking tour takes you to the Trevi Fountain and Piazza
Navona with its pavement cafes, 17th century fountains and
architecture. Perhaps have your portrait painted by one of the
street artists! €31
PARIS
PAR02 SEINE CRUISE & ILLUMINATIONS
First we take a Seine cruise on the famous Parisian
boats. Then our illuminations tour reveals the magic and
grandeur of the 'city of light' - a vision to last a lifetime. €31
PAR16 GUIDED VISIT TO LE GRAND LOUVRE
With an expert guide, enter the largest museum in the
world via the controversial glass pyramid for a tour of the
Louvre's most famous exhibits. Admire the Mona Lisa
and the Venus de Milo as well as the winged Samothrace
and the paintings of David and Gericault. €39
PAR24 MOULIN ROUGE
Dinner and cabaret at the Moulin Rouge - the original
Parisian cabaret - immortalized by the recent award
winning film! €144
2009 v2
Booking Conditions & Other Important Information
WHAT'S INCLUDED IN THE TOUR PRICE
Inter-city Travel: By private motorcoach, trains and ferries (see itineraries).
Touring: By air-conditioned luxury motorcoaches with on-board washroom and reclining seats for maximum comfort.
- Insight's premium touring coaches are configured with 40 or 41 seats for just 40 guests. However, due to EC regulations on drivers hours,
replacement coaches may be required to be used once per touring week on certain selective itineraries. When this occurs the replacement coach
may have in excess of 40 seats. Also, transfer coaches, sightseeing vehicles, or, in the event of a mechanical breakdown, relief coaches may feature 49 or 53 seats.
- In the Eastern Mediterranean, Iceland and Morocco, smaller motorcoaches without toilet facilities may be used.
- If, due to circumstances beyond our control, coaches are used on tours otherwise than advertised, a refund of R70 per person will be made.
Air Transportation: Internal air flights are included in the land price only when indicated in the 'Included Features' panel on specific itineraries.
- Reservations for our Egyptian airline are given well in advance, however actual flight timings cannot be confirmed prior to departure. Internal flights in Egypt may involve
very early or very late departures and arrivals.
Hotel Accommodation: Prices per person are based on two persons sharing a twin-bedded room with private bath or shower.
- When booking triple rooms please note that the third bed may be a 'roll-away'. Availability of triple rooms is limited.
- Please note that single rooms in Europe will generally be smaller than twin-bedded rooms.
- Please note European hotel standards & services provided may vary from those in other parts of the world and are often in the local style.
- Members of Hotel Frequent Traveller programmes are not entitled to earn points with any of the hotels featured on an Insight Vacations tour.
- Any special room request will be made on a REQUEST basis only. Insight cannot guarantee special room request although every effort will be made to request from respective hotels.
Cruises: Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet. A limited number of single cabins are available on request at extra cost.
- Single Traveller Savings do not apply to tours featuring cruises.
- Triples are not available on Nile cruises or European river cruises.
Tour Director: Escorted tours are conducted in English only by a professional multi-lingual Tour Director.
- In Egypt, Jordan and Greece only tours of 10 people or more will be escorted by an Insight Tour Director.
- Hosted service is provided in London on Select London Week, Select London & Paris and Select London, Paris & Rome.
Meals: Continental or buffet breakfasts in the local style are included as indicated on all tours except in provincial Britain and Scandinavia,
where full national style breakfasts are served. Dinners and lunches are included as detailed in itineraries. All meals are included on cruises.
- Any special meal requirements will be made on a REQUEST basis only. Insight can not guarantee special meal requests nor will it assume any responsibility or
liability if clients' special meal requests are not fulfilled.
Sightseeing: Excursions and entrance fees to places of interest as detailed on each itinerary with an English-speaking guide where necessary. Headphones will be provided as advertised on the itinerary pages. No refund will be made if they cannot be provided for operational reasons.
Premium Highlights: Featured sightseeing is integral to our tours, therefore no refund will be given (or value attached) if not used or operated for any reason.
London Airport Transfers: Can be purchased through Insight providing the following conditions have been met:
- Your Travel Agent provides detailed flight information to Insight no less than 21 days prior to departure.
- You must stay at a London Hotel booked by Insight on the night of your arrival and the night prior to your departure date.
- In the event of flight delays outside of Insight's control, the transfer will be deemed to be cancelled.
- All transfers are based on group shuttle. No refund is therefore available for missed transfers.
- In the event of unforeseen events Insight will not be responsible for delayed or cancelled transfers.
- For passengers flying into London's Gatwick Airport, Insight recommends the Gatwick Express see website at www.gatwickexpress.com.
Continental Europe Airport Transfers: Passengers will only be entitled to transfers to and from European Gateway Airports providing the following conditions have been met:
- Coach transfers only operate at the scheduled times and days specified for each tour. Passengers arriving or departing outside these times may purchase a transfer through Insight or
make their own way to/from the tour hotel.
- For those who choose to make their own flight arrangements, flight details must be provided to Insight by the Travel Agent not less than 21 days before the flight departure.
- Your flights should be timed to allow you to clear customs in good time for the scheduled transfers – your travel agent will advise you of the most appropriate arrangement.
- As these are group transfers, in the unlikely event of a missed transfer through flight delays outside Insight's control, passengers will need to make their own alternative transfer
arrangements at their own expense.
- Passengers who have booked pre or post tour accommodation with Insight, will NOT be entitled to be transferred to or from the Airport and transfers will be at the clients expense.
These can also be purchased through Insight.
Airport transfers in Cairo, Athens, Istanbul, Amman and Tel Aviv: transfers operate at all times, between the airport and the tour hotel on the first and last day of the tour and also in conjunction with pre and post tour accommodation booked through Insight. The following conditions apply:
- For those who choose to make their own flight arrangements, flight details must be provided to Insight by the Travel Agent not less than 21 days before the flight departure for entitlement to the transfers.
- You must be staying at the Insight tour hotel, booked by Insight, on the night of your arrival and the night before the date of your departure flight.
- Only one arrival and one departure transfer per person is included.
- As these are group transfers, in the unlikely event of a missed transfer through flight delays outside Insight's control, passengers will need to make their
own alternative transfer arrangements at their own expense.
- Transfers cannot be routed to other pick-up points or destinations other than those booked.
- Transfers are non-transferable to other people.
Baggage Allowance & Porterage: Porterage for one suitcase on tour is included and at arrival or departure from each tour hotel. Due to limited coach capacity this single bag should have a weight not exceeding 30kg (66lbs) and dimensions not exceeding 77.5cm (30.5in) x 56cm (22in) x 32cm (12.5in). Charges will be levied in the event these limits are exceeded and our promise to transport you as indicated may be invalidated. Note: Airlines may restrict check-in baggage to 20kgs per person.
Tips & Taxes: All tips are included for services on tour provided by dining room waiters, chambermaids and to the crew on Nile and Aegean cruises. Where porterage is specified as being included, tips are included for the porters.
WHAT'S NOT INCLUDED IN THE TOUR PRICE
Airfares to and from Europe, airport taxes and charges imposed by third parties, passport and visa fees, insurance, laundry, phone calls, beverages, meals not detailed in the itinerary, tips to Tour Directors and motorcoach drivers and local city guides, items of a personal nature, excess baggage, optional excursions.
Note that in Egypt, service charges (of up to 33%) will be levied on all additional services, meals, beverages etc not included in the tour price. This service charge will be applied on your hotel bill at time of checkout.
PAYMENTS
Deposit: Non refundable R1,000 per person per tour. R1,500 for pre/post tour options including European river cruises
Airfare payments: Special Fare payment conditions apply for airfares from South Africa.
Please check with Insight Vacations for all payment procedures and conditions.
Final Payment: At least 45 days prior to departure from South Africa. 90 days prior to departure for pre/post tour options including European river cruises.
- Your land reservation will be confirmed on receipt of a non refundable deposit of R1,000 per person, per tour which is required within 7 days of booking, (except on some departures where space is limited and your deposit may be required sooner. You will be advised at time of booking.) Your reservation will automatically be cancelled if the deposit is not received within the specified period.
- Payment in full is required at time of booking for reservations made less than 45 days before departure from South Africa (90 days for pre/post tour options including European river cruises).
- Insight reserves the right to cancel the reservation and apply cancellation charges should payments not be received within the above specified periods.
- Your agent shall, on the receipt of any monies, hold such monies for each and every person named in the booking until the booking is confirmed at which times those monies shall be remitted promptly by your agent to us. All such monies received by us will be deposited as required by law. We will be entitled to keep for each account any interest earned on such monies. It is a condition of our confirmation of your booking and acceptance of your deposit in respect of your tour, that all monies paid by you to us through your agent, whether by way of deposit or otherwise in respect of your tour, may be disbursed by us as and when we see fit or in respect of the services to be provided or fees payable under the tour programme, and the payment of a deposit or otherwise for your tour shall be deemed to be a direction to disburse such monies as aforesaid.
- Travel documents and instructions for joining your tour will be sent to you approximately 21 days before departure (provided full payment has
been received).
CANCELLATIONS, REFUNDS & BOOKING CHANGES
- Notice of cancellation must be made in writing either directly to Insight or through your Travel Agent.
- A fee of R200 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed unless the change increases the value of the booking. A change of tour date or tour itinerary within 45 days of tour departure (90 days for pre/post tour options including European river cruises) will be treated as a cancellation, and normal cancellation fees will apply except when the change is to an earlier tour departure of equivalent or greater value in which case a R200 per person amendment fee will be charged.
- There are no refunds for any unused services including unused London
airport transfers.
- The following scale of charges will apply when notice of cancellation is given after the booking is confirmed.
| No.
of days prior to tour commencement |
Cancellation fee as % of total price |
| More than 45 days |
R1,000 p.p. per tour |
| 45-22 days |
25% |
| 21-8 days |
30% |
| 7-1 days |
50% |
| Day of departure |
100% |
*Plus cancellation fees on any other services booked.
The following scale of charges will apply when cancellation is notified for pre or post tour options including European river cruises:
| No.
of days prior to tour commencement |
Cancellation fee as % of total price |
| 90 days or more |
R1,500 p.p. per tour |
| 89-60 days |
35% |
| 59-30 days |
50% |
| Less than 30 days |
100% |
The following scale of charges apply when cancellation is notified for additional accommodation.
| No. of days prior to date of stay |
Cancellation fee as % of hotel price |
| 45 days or more |
R200 p.p. per person |
| 45-22 days |
25% |
| 21-15 days |
30% |
| 14 days or less |
100% |
5. Airlines & Airfares: If the restrictions of any promotional airfare are not adhered to, an amendment fee may be payable.
These cancellation fees are in addition to any cancellation fees that may be levied by your Travel Agent
Illness or Absenteeism: In case you have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds for absences from a tour, including but not limited to missed meals or sightseeing. If a promotional airfare is broken or extended for any reason, an additional fare may be payable.
GENERAL INFORMATION & CONDITIONS
Tour Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as at 1st October 2009. Should any of these costs change a surcharge may be made on the price of your vacation. If the total tour price increases by more than 10%, passengers will have the right to cancel within 7 days of notification of the surcharge without penalty. No surcharges in respect of cost or currency fluctuations will be made once payment for the deposit of your land tour is received. This guarantee does not apply to pre-registered bookings, or departures where prices are still subject to confirmation. This guarantee also excludes fuel surcharges and does not apply to any taxes, charges or levies imposed by any government or its agencies. In exchange for these guarantees no refund will be made if costs are reduced. All prices are in Rand (R) unless otherwise specified.
Pre-registered Bookings – As the published price for subsequent years may vary depending on a number of factors including, but not limited to, international exchange rates, possible changes to the itinerary or different product content, the final price may need to be adjusted.
Tour Membership:
- Children under 5 years of age are ineligible. Children under 8 years of age are ineligible on pre or post tour options including European river cruises.
- Passengers with disabilities are welcome on Insight's tours providing they are accompanied by a person capable of providing all assistance required, and do not require special assistance from Insight personnel. Insight reserves the right to refuse to carry anyone it felt cannot cope with the requirements of coach tour travel and who may require services and facilities that Insight cannot guarantee will be available. You agree to not hold the Insight group of companies responsible for any decision made by any of them or any service provider to refuse to carry you, provide any facilities or accommodation to you or to provide any services to you. Please note that wheelchair access on Nile Cruise boats is limited, please check with your travel agent for details.
Itinerary Variations: Insight constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, sometimes in reverse, in which case hotels will probably vary from those listed in this brochure. Trade fairs (e.g. IBC congress in Amsterdam) and other events (e.g. Venice film festival on Lido) occasionally cause changes from scheduled hotels. In these and in other cases substitute hotels may be used and will be of a similar standard and location whenever possible.
- Holidays & Changes: During local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited. In such instances, and whenever possible, slight itinerary adjustments are made by Insight Vacations to minimise inconvenience to our passengers. If, however you feel your enjoyment might be diminished by such minor limitations please check with the respective national tourist office before selecting a specific departure. Similarly, holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled Highlight Dinners, sightseeing or other activities.
- Pre or post tour accommodation is subject to availability. If not available, an alternative may be offered, however, additional transfers to or from the tour hotel are not included.
- On locally-hosted tours, sightseeing and other services may occasionally be provided by third parties in which case transportation and itineraries may vary.
- Hotel information is provided as a guide; Information on facilities has been provided by the hotels concerned. Whilst every effort has been made to ensure accuracy, facilities may change without notice.
- Due to religious festivals or other reasons it will occasionally be necessary to rearrange some itineraries and hotels. Ports of call on Mediterranean cruises may sometimes be curtailed if weather conditions do not permit docking.
- Cruises will be operated by the cruise ships as indicated on the tour pages, however, due to maintenance and other circumstances beyond our control, alternative cruise boats of equal standard may be used.
Tour Cancellation: Insight reserves the right to cancel or reschedule any tour departure in accordance with operating requirements or circumstances beyond its control. Between 01 May & 15 October Insight will give at least 50 days notice of any tour cancellation or re-schedulling. At other times, at least 30 days notice will be given. Should this occur, we will offer you an alternative arrangement. If there is a difference in cost this will be for your account. If you do not accept this alternative arrangement within 7 days we may treat this contract as at an end. We will refund all monies and will then be under no further liability.
Insight is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any tour departure.
RESPONSIBILITY
All British Isle and Continental Europe tours are operated by Insight Vacations Limited, The Picquet House, St. Peter Port, Guernsey, GY1 1AF, Channel Islands. Insight Vacations Limited referred to as the operator, undertakes the following duties:
- The Operator shall be responsible to the passenger for supplying the services and accommodations described in this brochure, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind of nature beyond the control of the Operator. In such circumstances, the Operator will do their best to supply comparable services, accommodation and itineraries and there shall be no refund in this connection.
- This brochure represents the entire agreement between the passenger and the Operator.
- In the absence of their own negligence, neither the Operator nor their agents or co-operating organisations shall be responsible for any cancellations, delays, diversions or substitution of equipment or any act or omission whatsoever by air carriers, transportation companies, hotels or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services or accommodations necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission, default or negligence of any person not its direct employee or under their exclusive control, including any act, error, omission, default or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage insurance is recommended. The carriers, accommodation and other suppliers providing services are independent contractors and are not agents, employees, servants or joint venturers of the Operator or their affiliates. All certificates and other travel documents for services issued by the Operator are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. Carriage by sea is subject to the Carrier's Conditions of Carriage which are expressly incorporated into this contract, copies of which are available upon request. The Operator is not responsible for any criminal conduct by third parties.
- Where the passenger occupies a motorcoach seat fitted with a safety belt, neither the Operator nor their agents or co-operating organisations will be liable for any injury, illness or death or for any damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn, or the passenger is not seated when the coach is moving, at the time of such accident or incident.
- Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrollment in and payment for a tour shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of
the Company.
- Insight Vacations (S.A.) (Pty) Ltd., is only responsible for the services of reservations and ticketing, it does not accept any responsibility or liability for any of the acts, omissions, or defaults, whether negligent or otherwise, of its principal Insight Vacations Limited or any of the companies of the Insight group of companies.
All matters arising in relation to the services provided by Insight Vacations (S.A.) (Pty) Ltd, but not in respect of other things, are subject to the Laws of
South Africa.
- Every effort is made to ensure brochure accuracy at the time of going to press; however Insight cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.
All bookings made with any provider of any transport, facilities, meals, other goods or, of any services, are subject to terms and conditions imposed by them in relation to matters not covered particularly and expressly by our agreement with the above mentioned Operator in the Insight group of companies.
DATA PROTECTION STATEMENT
In order to process your tour booking, Insight Vacations will need to use personal information for you and other passengers included in your booking. This personal information may include each passenger's name, address, phone number, email address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities such as customs and immigration, security and credit checking organisations, and otherwise as required by law. Similarly, we may also need to provide personal information to contractors who provide services to or for us e.g. sending mail, processing payments, providing marketing assistance. This may involve sending personal information including sensitive information to other countries that may not afford the same level of protection of personal information.
We may also use the personal information you provide us to review and improve the tours and services that we offer, and to contact you (by post, email and/or telephone) about other tours and services offered by Insight Vacations and its affiliated travel brands (including Trafalgar Tours and Contiki Holidays) that you may be interested in. If you don't want to receive this information, or if you want a copy of the personal information we hold about you, write to us at PO Box 413786, Craig Hall, 2024, South Africa. Insight Vacations may charge a fee for supplying you with this information as permitted by law.
THINGS TO KNOW BEFORE YOU GO
Tour Documents: Tour Documents: Your tour documents, travel literature, wallet and comprehensive pre-departure documentation will be sent to you prior to departure. Please read this information carefully as it contains essential information and helpful advice to make your vacation as enjoyable as possible.
Passports & Visas: All passengers require a valid passport valid for 6 months after their trip return date and may require visas. Some countries require multiple visas. It is the passengers' responsibility to ensure he/she travels with the appropriate documents. Your Travel Agent will advise you of the necessary documents required.
Travel insurance: Insight recommends that all passengers purchase comprehensive Travel Insurance. Certain European countries have a requirement for foreign visitors to have medical insurance on entry. Insight cannot be held responsible for denied entry should a passenger be unable to provide details to the authorities of such insurance.
Walking Tours: Many of Insight Vacations' tours feature walking tours and comfortable walking shoes are recommended for all passengers.
Plan Your Budget: You are advised to do this well in advance and be sure to allocate funds for special events whilst on tour, such as theatre, celebration meals, shopping and side trips, and 'Optional Excursions'.
Optional Excursions: Insight carefully plans each itinerary to include the important sightseeing highlights and excursions. Understanding that each of our guests has different interests and priorities, it is neither possible nor desirable to include every possible excursion in the tour itinerary. To enhance your experience, we offer a range of optional visits, activities and local meals available throughout your tour. Our Optional Excursion List is designed to cater for all tastes and is included with your documentation for use as an aid in budgeting. Payment can be made in cash and with credit cards.
Complaints Procedure: Should you have a complaint in respect of your holiday, you should inform your Insight Tour Director or Representative during the course of your holiday. If the matter cannot be resolved after the representative's best endeavours to do so during the holiday, your complaint should be made in writing to Insight Vacations as soon as possible after the holiday.
Smoking Policy: There is a No Smoking policy whilst travelling. However, we make plenty of convenience stops, allowing you ample opportunity to smoke if you wish, use local restroom facilities, or just relax and enjoy a cup of coffee.
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