Selected Region
United States
Selected Region
United States
FREQUENTLY ASKED QUESTIONS
Sharing the answers to your questions about the Insight Experience
AFTER YOUR TOUR
We know you'll return home from your Insight Vacations tour brimming with stories and new discoveries. We've answered the Frequently Asked Questions about what happens next.
PAST GUEST REWARDS
Your search for ""
clear searchDo you have a frequent traveller program?
Yes. When you return from your first Insight Vacations tour you will automatically join Club Bon Voyage.
Club Bon Voyage is our loyalty program. Membership means you will receive special recognition on your next tour. Club Bon Voyage members also receive an exclusive 5% discount off any tour, to any destination, all year round. This discount is also combinable with Insight Vacations sales and other discounts, so you can make even greater savings.
When you take your second tour with Insight Vacations, you will also receive a free gift as a special thank you.
Membership of Club Bon Voyage is automatic - you do not need to enroll.
Do I qualify for past guest discount if I've travelled with another TTC brand?
Yes, if you've travelled with another TTC band, you qualify for a 5% discount with Insight Vacations. One of the many benefits of travelling with the family of 40 brands that make up The Travel Corporation.
I travelled with Insight Vacations or another brand several years ago, do I qualify for past guest discount?
Yes, everyone who travels with Insight Vacations is entitled to membership of Club Bon Voyage, which includes an exclusive 5% discount.
How do I claim my free gift?
As a mark of our gratitude, in addition to the benefits of Club Bon Voyage, all guests travelling with Insight Vacations for a second time can claim a free gift on their return.
You will automatically receive an email directing you to a webpage where you can select the gift of your choice and enter your delivery details.
FEEDBACK
Your search for ""
clear searchHow can I leave a review for my Insight Vacations tour?
When you return from your Insight Vacations tour, you will receive an email from Feefo, an independent reviews company who collect guest reviews on behalf of Insight Vacations. Follow the link in this email, and leave a review of your experience.
We are proud to have a 4.6 / 5 rating on Feefo, based on thousands of independent user reviews, and we truly appreciate you taking the time to review your experience. Read what other guests have said about their tours on our Reviews page.
We are proud to have a 4.6 / 5 rating on Feefo, based on thousands of independent user reviews, and we truly appreciate you taking the time to review your experience. Read what other guests have said about their tours on our Reviews page.
How can I contact Insight Vacations to discuss my experience?
If you would like to contact Insight Vacations about your experience, you can do so through our Contact Us page. You can either use the form on the page, or call our call centre team on the number displayed on the page.
YOUR NEXT TRIP
Your search for ""
clear searchI want to travel with another Travel Corporation brand, how can I find out more?
Insight Vacations is a proud member of The Travel Corporation, a family of 40 award-winning brands. Between us, we visit 70 countries across the globe, offering everything from safaris to river cruising. Visit The Travel Corporation website to find out more.
How can I find out about future promotions and offers with Insight Vacations?
For all the latest news and offers from Insight Vacations, sign up to our newsletter.
How can I plan my next trip?
We know you'll be excited to plan and book your next trip with us. Get started by taking a look at our available tours.
ALL THE SIGHTS AND THE INSIGHTS, UP CLOSE AND PERSONAL, IN COMFORT AND IN STYLE
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