© Insight Vacations 2023. All Rights Reserved. TICO 50015871 / 1873715
Insight’s COVID-19 Travel Protocols
Now more than ever, being able to travel the world with confidence is necessary. Book and travel with the knowledge and assurance of our global round-the-clock support and plans in place for anything that may arise.
Insight Vacations collaborated with the World Travel and Tourism Council (WTTC) to align and create global protocols which were awarded the WTTC Safe Travels Stamp. This, coupled with our up-to-date knowledge on national and regional government authority regulations and the World Health Organization (WHO) guidelines, our on-trip standards focus on the wellbeing and happiness of our guests.
Update December 2022
We are committed to your wellbeing. Vaccination against Covid-19 is not mandatory to travel with Insight Vacations. However, we strongly recommend that guests are vaccinated before travelling.
Please note that airlines and/or other authorities may have different requirements. It is the guest's responsibility to comply with these requirements at all times. No refunds will be given if guests are unable to undertake some or all of their vacation due to their failure to comply with these requirements. This policy is subject to change at any time without notice.
WE'RE COMMITTED TO YOUR WELL-BEING
In addition to your dedicated on the road team, our operations and guest support teams remain available behind the scenes, in contact and on call 24/7.
Air within the coach is completely filtered and changed on average every 2 to 3 minutes, faster than most hospital operating theaters, which is mandated at 3 to 4 minutes. Our air filtration system is designed to create an efficient vertical and safe airflow that helps ensure impurities, like Covid aerosols, are not spread.
Quality checks will ensure that all travel partners meet local regulations and the established TTC, WTTC and WHO well-being protocols.
Hand sanitiser is accessible and freely available. We ask that you bring your own medical face mask as in some destinations it may be compulsory to wear a mask in certain settings or in public places. We may also ask you to wear a mask whilst aboard our motorcoaches. Your international carrier, departure airport or a transit airport may require that you wear a face mask, please check the requirements with your airline. Please note that airlines and other establishments may not accept washable cloth masks but only medical masks. On tour, in the case of an emergency, personal protective equipment will be distributed to you.
All frequently touched surfaces inside your coach — including handrails, doors, tables, overhead lockers — plus your luggage handles, will be disinfected multiple times each day.
Our teams are always up to date and continue to adjust to the changing regulations from health authorities and local governments. They make changes behind the scenes so you are able to enjoy your tour.
Should an incident arise on tour, rest assured that we have protocols in place. We will direct distancing and coordinate with local medical support and testing. We will liaise with local authorities to follow directives, which will vary across countries, and support you every step of the way.
World Travel & Tourism Council
United States, Canadian and European Tour Operators Associations
ALL THE SIGHTS AND THE INSIGHTS, UP CLOSE AND PERSONAL, IN COMFORT AND IN STYLE
We have worked closely with the World Travel & Tourism Council (WTTC) to guide and co-create their “New Normal Safe and Seamless Traveller Journey” global protocols.
TOURCARE was created in collaboration between USTOA, CATO and ETOA (United States, Canadian and European Tour Operators Associations). These guidelines provide direction for tour operators across all touch-points of a tour – staff, suppliers, and passengers – to ensure that health and sanitisation protections are in place for each stakeholder and the communities visited. Sanitisation procedures recommended are those issued by the World Health Organization (WHO), the Centers for Disease Control (CDC), the European Centre for Disease Control (ECDC), and the Public Health Agency of Canada (PHAC), as well as local governmental health authorities.