Trip: Very good. Well balanced. Only disappointing part was that we felt the optional tour on the last day to Mt Etna should be part of the core itinerary, given that it is an icon of Sicily.

Service: The tour director, coach driver were outstanding. However, the standard of hotels selected for this tour were generally not up to the standard that we have experienced on previous Insight Vacations. (...)

Trip: The stops and scenery were just beautiful.

Service: Everything was well organized. The tour director was very accommodating in regards to special requests.

Trip: Loved the trip, scenery and Trapp Family Lodge everything I hoped for and more.

Service: This was our 2nd trip with Insight and was concerned they wouldn't be able to make the experience as wonderful as our 1st trip, they did. Guide, blhotels and fellow travelers all made this a vacation (...)

Trip: the best place to visit. totally amazing.

Service: Najib our tour guide was the best! his customer service was on point!!

Trip: Enjoyed all the places we visited.

Service: Enjoyed the organisation.

Trip: The best time of my lifetime! First class all the way begin to end and sad because so much fun and love’ the group ‘And guide Hany “ and all the help Thank You!!

Service: From the moment I arrived in Cairo” I was greeted helped and such kindness and caring compassionate gentleman. The tour guide Hany” was the greatest compassionate loving caring man I ever had’ and became (...)

Trip: The itinerary was packed full of wonderful places and we knew we would need our roller skates to keep up. The only downside mentioned by all of the travelers on the bus was the lack of time in St. Andrews, (...)

Service: I thought your customer service was wonderful. Any questions I had were answered promptly and completely. As the organizer of 8 women travelers we had a lot of questions. Your staff was patient and (...)

Trip: The itinerary was well planned to cover many attractions. We like the spacious tour bus. It was most comfortable . We were given advice on good restaurants at reasonable prices.

Service: Both my wife and myself considered the service was of top quality. The Director remembered our names and tendered caring attention to see that we enjoyed every moment of the vacation.

Trip: A little rushed in first week

Service: Everything quite good except that some activities in the first week were rushed.

Trip: Too much time in the bus - by the end I felt that I had seen more service stops on the autobahns then sightseeing. Trip better described as snapshots of Europe from the bus. We often arrived at the end (...)

Service: There was a difference in the customer service between the two tours. I would rate the customer service for the Highlights of Europe tour as exceptional with the Normandy tours as good. I would not recommend (...)

Trip: The itinerary was good considering it was outside the tourist season. It was obvious once we reached places they were 'remote' and certainly was country roads coming into the winter.

Service: Would use them again but the fact that the accommodation would not be the same standard as their European tours should have been stated when the hotels were first named not just before the trip

Trip: Spectacular sites and tour director. Very knowledgable specialist tour guides in specific areas. Very seemless travel. No problems, everything ran perfect and on time. Spectacular food and restaurants. (...)

Service: Spectacular and very accommodating tour director. Loved Chantal Succaud. Super coach driver... loved Andrea...... Excellent food places and wine tour in Tuscany. Mostly great hotels with the exception (...)