Trip: Great experiences ! Great tour director !

Service: Yes! Very helpful !

Trip: Itinerary was exceptional in addition to the excursions.

Service: Went out of their way for easy check-in of hotels. Made sure we were comfortable and safe. I would use insight again.

Trip: Wonderful itinerary. We saw more of Italy than I ever thought I could, without feeling rushed. Great trip!

Service: I'm eighty years old and this was my first trip to Italy. The services afforded me by the Insight staff, especially our tour director, Carolyn Pugsley, to accommodate my needs only added to the enjoyment (...)

Trip: The itinerary was amazing in that we saw so much. But sometimes sightseeing for six or seven hours straight without a break was a little exhausting- things began to blur. The only thing I thought was (...)

Service: Trip very well organized from pick-up at Cairo airport to delivery even though I had stayed after the rest of the tour left.

Trip: too little time spend on site

Service: The tour manager and driver were awesome. !good job!

Trip: Great coverage for the time we had.

Service: I especially loved the company, the sights and food. The accomodation facilities were satisfactory too for the price. Elisabeth (our tour operator), Alain (our driver) and the other guides were splendid, (...)

Trip: Most of the trip was great but the Lisbon experience could use some improvement. Instead of Belem, perhaps the bus could take people to the Tile Museum or some other site.

Service: The bus was very comfortable with lots of leg room. Our tour guide, Angela Sylvestre, was fantastic. She gave the right blend of professional and personal service and was extremely knowledgeable. The (...)

Trip: The itinerary was very busy with lots of variety.

Service: They were very helpful despite changes to our trip. I was assisted by several different agents and the service was consistent.

Trip: The itinerary are covered everything in more that I wanted to see. I would have wished for just a little more free time

Service: Over all, the trip was totally organized. Our guides were excellent and very knowledgeable. Everyone we encounter from Insight was professional and very helpful.

Trip: The itinerary was definitely fast paced but the knowledge our guide, Elaina Lopez shared was worth the fast pace.

Service: The Spain Portugal trip was amazing due to our guide, Elaina Lopez and our bus driver. Elaina was so educated on the country and gave us some amazing insight to both countries. Yes, I would definitely (...)

Trip: The 'Easy Pace' in the title was confusing for many people on the tour. There was a lot of walking involved in the itinerary and 1/3 of the group had significant mobility issues. This did not cause (...)

Service: The tour director, Brad, was great at taking care of and even preventing problems for the folks on the tour. If he is an example of Insight's customer service 5 stars is barely enough.

Trip: Excellent overview of the highlights of Rome, Florence, and Venice and good balance of planed touring and free time. Assisi and Pompeii were the highlights for us, but it all was wonderful.

Service: Tour director Brad McEwen looked after every need for every guest. Not only did he insure that all of the scheduled tours and excursions proceeded without a hitch, but he went above and beyond in assisting (...)