Trip: All stops on the trip was excellent, with the exception of Madaba in Jordan, which was dirty and unkempt.

Service: Once the trip was paid for, there was no "nickle-and-dime" issues while traveling.

Trip: I particularly liked the fact that the Itinerary included both the North and South as I had never been to the North. The diversity of the tour was great as it covered so many facets of the country. I (...)

Service: Our guide Katy made the whole trip most enjoyable. She was quietly aware of the needs of individuals in the group which ensured that problems did not arise. Her delightful sense of humour added to the (...)

Trip: Need to add a day to the land portion to cut down on the time spent on the bus. 12-14 hours on the bus each day, which is too much. Arrived at the hotel in the evening with no time to rest up or clean (...)

Service: Overall the trip was very good, but several areas need improvement. On the land portion, you need to add a day to the trip and cut down the time spent on the bus. Three days on the bus were 12; 14; and (...)

Trip: Very good. Well balanced. Only disappointing part was that we felt the optional tour on the last day to Mt Etna should be part of the core itinerary, given that it is an icon of Sicily.

Service: The tour director, coach driver were outstanding. However, the standard of hotels selected for this tour were generally not up to the standard that we have experienced on previous Insight Vacations. (...)

Trip: The stops and scenery were just beautiful.

Service: Everything was well organized. The tour director was very accommodating in regards to special requests.

Trip: Loved the trip, scenery and Trapp Family Lodge everything I hoped for and more.

Service: This was our 2nd trip with Insight and was concerned they wouldn't be able to make the experience as wonderful as our 1st trip, they did. Guide, blhotels and fellow travelers all made this a vacation (...)

Trip: the best place to visit. totally amazing.

Service: Najib our tour guide was the best! his customer service was on point!!

Trip: Enjoyed all the places we visited.

Service: Enjoyed the organisation.

Trip: The best time of my lifetime! First class all the way begin to end and sad because so much fun and love’ the group ‘And guide Hany “ and all the help Thank You!!

Service: From the moment I arrived in Cairo” I was greeted helped and such kindness and caring compassionate gentleman. The tour guide Hany” was the greatest compassionate loving caring man I ever had’ and became (...)

Trip: The itinerary was packed full of wonderful places and we knew we would need our roller skates to keep up. The only downside mentioned by all of the travelers on the bus was the lack of time in St. Andrews, (...)

Service: I thought your customer service was wonderful. Any questions I had were answered promptly and completely. As the organizer of 8 women travelers we had a lot of questions. Your staff was patient and (...)

Trip: The itinerary was well planned to cover many attractions. We like the spacious tour bus. It was most comfortable . We were given advice on good restaurants at reasonable prices.

Service: Both my wife and myself considered the service was of top quality. The Director remembered our names and tendered caring attention to see that we enjoyed every moment of the vacation.

Trip: A little rushed in first week

Service: Everything quite good except that some activities in the first week were rushed.