Trip: Covered everything I wanted

Service: Loved the entire trip

Trip: The places the itinerary covered were where I wanted to go, however, there were too many "optionals" most of which should have been included. Additionally, the itinerary was not very explanatory as to (...)

Service: I did my booking online so didn't require customer service.

Trip: The parks chosed were awesome, the overlooks were incredible, and the hikes were wonderful.

Service: The entire trip, even the coach ride, was filled with entertaining facts, music & games. Rest stops, restaurant, hiking trails, meeting times were all explained clearly and that made it expedient and (...)

Trip: Outdoor have done without the glass blowing and gardens since not too much was in full bloom.

Service: Our tour guide and driver were very attentive to our needs! Great customer service.

Trip: Local experts Sylvana in Rome and Anne in Venice were outstanding!

Service: Our Tour Director Caroline is the definition of Customer Service - she made the trip for us!

Trip: We were so pleased to see all the places we each learned about through 4 years of Latin! Even though we chose to take all the optional excursions there was plenty of time to go out on our own and see (...)

Service: The best thing Insight has done was to hire Belinda Richardson. Her enthusiasm for Italy was contagious. She seamlessly managed 40 adults, the excursions, local tour guides, our bus driver, hotels, (...)

Trip: We saw a wonderful variety of places with differing geography, we learned about and met people with differing language, culture and food, and we saw and learned about some beautiful architecture, all (...)

Service: Our only glitch was our inability to find our contact person when we arrived at the airport in Madrid. The company made it easy to explore a new place safely and in comfort. Yes, I would recommend the (...)

Trip: Everything I had hoped for! I had never been to this part of the country before and now feel I truly would have missed out on something very special if I had never taken this opportunity. Scenic (especially (...)

Service: Insight Vacations is my go-to tour provider. There is no hassling with hotels, transportation, luggage, transfers, and most meals - Insight handles it all. I've been on the Hawaiian and American Parks (...)

Trip: Enjoyed each stop especially the docents commentaries and insights as to the historical significance of each place or person .

Service: The tour director, Isabelle *personal information removed by Feefo*, and the bus driver, Jim *personal information removed by Feefo*, did a fantastic job in guiding and driving the tour group. The scenery (...)

Trip: It is a whirlwind and the drives to Warsaw and Berlin are fairly long. But getting to see Budapest, Krakow, Warsaw, Berlin, Prague and Vienna in a single trip was exactly what I was looking for.

Service: We got off to a rocky start as Insight didn't get the legal name correct for one member of our party. It took a little effort for our travel agent to get Insight to correct the mistake. Other than that (...)

Trip: The travel director gave us just enough history on the place we where seeing.

Service: The travel director made sure everything was seem less. We didn't have to worry how we were getting anywhere. Even if we did not take the optional tours he explained what we could see and do. The driver (...)

Trip: We saw all that we wanted

Service: Yes