Trip: Maybe a bit hectic but we had limited time so we certainly got our money's worth

Service: Everything was well organized and the sites and extra side trips were amazing

Trip: It would be nicer if we could have stayed at least two nights in some of the cities to allow us to enjoy more of the culture, people, sites and places.

Service: Both Orhan (Tour Director) and Erdal (Driver) were excellent, professional, approachable and efficient. Orhan was very knowledgeable and we had enjoyed his hilarious and interesting travel anecdotes. (...)

Trip: Best of Italy for first time visit by family.

Service: Yes

Trip: It was a great cultural experience to see how others experience Christmas.

Service: We had a great time.This is our third trip with them.We would not hesitate to go on another Insights trip again.

Trip: Great trip. Loved all of the waterfalls.

Service: Tried to be accommodating. Unable to control weather, so not their fault.

Trip: Every day was full of different places to go and see. We went to places the people of Greece go and saw how things really were vs. a normal random tourist trip.

Service: Erin our guide was the best! Erin put so much into our trip and made sure everyone was having a great time. Everyday was wonderful and exciting. Our driver Andrios was very skilled, friendly, helpful (...)

Trip: Wonderful trip. The schedule was a little too tight, only 1 day in Vatican and Rome whereas the itinerary has 2 days. Hotels were not good. Reason was given that good hotels were full. Should Insight (...)

Service: Wonderful trip, with a little bit tight schedule. Too little time (just 1 day) in Rome whereas according to the schedule there should be two. Hotels wasn’t good. Reason was giving that good ones all full. (...)

Trip: Our trip was a true Winter Wonderland. The horse drawn carriage ride through the Austrian Forest was beautiful. The snow fall was an added bonus for our fellow travelers who have never experienced snow. (...)

Service: I believe that the tour director and the bus driver make or break a trip. On our trip both were outstanding. Thank you Carl and Romulus.

Trip: Perfect mix of discovery & pace. Very accomodating even for my pregnant wife.

Service: Fantastic itinerary & tour guide. Impressive execution, with nothing to worry about. Head & shoulders above the rest.

Trip: It was great, laid out so that we were not rush at all.

Service: We had a fantastic tour guide supplied by Insight.

Trip: I saw all of those things that were only in my imagination up to this point. The palaces and churches of a bygone era. Mind blowing. The optional extras were a good idea, so that we could choose when (...)

Service: On our arrival in St Petersburg we were met immediately on arrival even though the transfer was not occurring for another hour. It immediately took the pressure off a potentially disorienting moment. (...)

Trip: The overall itinerary was excellent and well-planned. However, there could have been improvements especially with the Colliseum experience in Rome.

Service: The customer service that Insight had direct control over was very good; the customer service for things like the hotel (except for the Hilton) left a lot to be desired.