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WE ARE COMMITTED TO YOUR WELL-BEING

Insight’s COVID-19 Travel Protocols

Now more than ever, being able to travel the world with confidence is necessary. Book and travel with the knowledge and assurance of our global round-the-clock support and plans in place for anything that may arise. 

Insight Vacations collaborated with the World Travel and Tourism Council (WTTC) to align and create global protocols which were awarded the WTTC Safe Travels Stamp. This, coupled with our up-to-date knowledge on national and regional government authority regulations and the World Health Organization (WHO) guidelines, our on-trip standards focus on the wellbeing and happiness of our guests.

TRAVEL VACCINATION POLICY

Update August 2022

 

The wellbeing of our guests is our top priority. As part of this commitment, all guests traveling with Insight Vacations through December 31, 2022 are required to be fully vaccinated against Covid-19, which may include a booster shot to keep the vaccination status current and valid, depending on the travel destination.   

Children not eligible for vaccination and/or booster at the time of travel must provide a verifiable and negative Covid-19 test result, taken within 72 hours prior to the start of the tour (taking time zones into consideration) for all tours departing until December 31, 2022. 

For guests traveling with Insight Vacations from 1 January 2023, Covid-19 vaccinations and boosters are highly recommended, but no longer required. 

Please note that regardless of time of travel guests will need to comply with specific vaccine and/or booster requirements imposed by airlines and/or authorities in the destination visited, as well as requirements for accessing restaurants and venues, which may be more restrictive than above.

It is guests’ responsibility to ensure that they comply at all times with these requirements. No refunds will be given if guests are unable to undertake some or all of their vacation due to their failure to comply with these requirements. 

This policy is subject to change at any time, without notice. 

WE'RE COMMITTED TO YOUR WELL-BEING

ALWAYS-ON SUPPORT TEAM

Expertly Trained Travel Director

Your Travel Director has been trained in enhanced hygiene and distancing standards. Supported by your Well-Being Director, they will monitor compliance and guest well-being.

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Diligent Driver

Your driver has been trained to ensure your transportation and luggage is hygienically managed, so you can travel hassle-free. They’ll get you from one destination to the next with ease and sanitize all coach surfaces throughout your tour.

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Well-Being Director

On 2022 tours alongside your Travel Director, a dedicated Well-being Director* is available to support your journey. Most Covid-19 restrictions are now removed across the world, and in the unlikely instance a situation should arise during your tour, your Well-being Director is available to provide support 24/7, either virtually or in person. Well-being Directors are also available to support with things like testing to fly home or re-entry requirements.

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Global Around-the-clock Support Team

In addition to your dedicated on the road team, our operations and guest support teams remain available behind the scenes, in contact and on call 24/7.

*The Well-being Director may be withdrawn without notice if they are considered no longer necessary. The Well-being Director support is only offered on trips for 21 or more guests and excludes destinations in Africa, Asia, Australia and New Zealand.
Only applicable to 2022 trips / Ends 31 December 2022 / Not available on 2023 trips

HYGIENE PROTOCOLS & DISTANCING

Smaller Groups, More Personal Space

With our smaller groups and uniquely reconfigured coaches with fewer seats, you benefit from more personal space.

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Air Filters

Air within the coach is completely filtered and changed on average every 2 to 3 minutes, faster than most hospital operating theaters, which is mandated at 3 to 4 minutes. Our air filtration system is designed to create an efficient vertical and safe airflow that helps ensure impurities, like Covid aerosols, are not spread.

Quality Assurance

Your Well-Being Director is responsible for the quality assurance of all hotels, restaurants and other venues you visit during each journey. Quality checks will ensure that all travel partners meet local regulations and the established TTC, WTTC and WHO well-being protocols.

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Hygiene Equipment

Hand sanitizer is accessible and freely available. We ask that you bring your own medical face mask as in some destinations it may be compulsory to wear a mask in certain settings or in public places. We may also ask you to wear a mask whilst aboard our motorcoaches. Your international carrier, departure airport or a transit airport may require that you wear a face mask, please check the requirements with your airline. Please note that airlines and other establishments may not accept washable cloth masks but only medical masks. On tour, in the case of an emergency, personal protective equipment will be distributed to you.

Sanitized Surfaces

All frequently touched surfaces inside your coach — including handrails, doors, tables, overhead lockers — plus your luggage handles, will be disinfected multiple times each day.

Priority Access

Skip the lines with priority access at landmark sites.

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24/7 INCIDENT RESPONSE

Always Up To Date

Our teams are always up to date and continue to adjust to the changing regulations from health authorities and local governments. They make changes behind the scenes so you are able to enjoy your tour.

Incident Response Protocol

Should an incident arise on tour, rest assured that we have protocols in place. We will direct distancing and coordinate with local medical support and testing. We will liaise with local authorities to follow directives, which will vary across countries, and support you every step of the way.

ALL THE SIGHTS AND THE INSIGHTS, UP CLOSE AND PERSONAL, IN COMFORT AND IN STYLE