Selected Region
United States
Selected Region
United States
YOUR WELL-BEING DIRECTOR
On 2022 tours alongside your Travel Director, a dedicated Well-being Director* is available to support your journey. Most Covid-19 restrictions are now removed across the world, and in the unlikely instance a situation should arise during your tour, your Well-being Director is available to provide support 24/7, either virtually or in person. Well-being Directors are also available to support with things like testing to fly home or re-entry requirements.
ALWAYS-ON PERSONAL SUPPORT AND ASSISTANCE
The Well-Being Director will always be available to you and ready to answer any questions or concerns relating to your well-being. They’ll be specially trained to provide you with latest information on international developments and guidelines that contribute to your well-being while traveling. They will facilitate any mandatory COVID related testing with as little impact as possible to our guest experience. They’ll provide personal support with luggage management throughout your vacation, ensuring all handles are sanitized during loading and unloading.
PARTNER ENGAGEMENT AND COMPLIANCE
As part of The Travel Corporation (TTC), we’ve strengthened our already high health and hygiene standards, reflecting our 100 years of guided vacation and hospitality experience. Our latest protocols are aligned with the guidelines provided by the WTTC and WHO. The Well-Being Director is responsible for checking that all hotels, restaurants and other venues that you will visit on your holiday meet these expected standards.
DAILY MONITORING OF HYGIENE STANDARDS
The Well-Being Director will undertake daily monitoring and health checks of all guests, as well as the Travel Director and driver. They'll also support the driver in daily sanitization of the coach and ensure all hygiene and well-being regulations are met each day.
*The Well-being Director may be withdrawn without notice if they are considered no longer necessary. The Well-being Director support is only offered on trips for 21 or more guests and excludes destinations in Africa, Asia, Australia and New Zealand.
Only applicable to 2022 trips / Ends 31 December 2022 / Not available on 2023 trips
ALL THE SIGHTS AND THE INSIGHTS, UP CLOSE AND PERSONAL, IN COMFORT AND IN STYLE
SAFE TRAVELS
We have worked closely with the World Travel & Tourism Council (WTTC) to guide and co-create their “New Normal Safe and Seamless Traveller Journey” global protocols.
TOURCARE
TOURCARE was created in collaboration between USTOA, CATO and ETOA (United States, Canadian and European Tour Operators Associations). These guidelines provide direction for tour operators across all touch-points of a tour – staff, suppliers, and passengers – to ensure that health and sanitisation protections are in place for each stakeholder and the communities visited. Sanitisation procedures recommended are those issued by the World Health Organization (WHO), the Centers for Disease Control (CDC), the European Centre for Disease Control (ECDC), and the Public Health Agency of Canada (PHAC), as well as local governmental health authorities.