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We are Committed to your Well-being

Insight’s COVID-19 Travel Protocols

As part of The Travel Corporation (TTC), we’ve worked closely with the World Travel & Tourism Council (WTTC) and the World Health Organisation (WHO) to guide and co-create the “New Normal Safe and Seamless Traveler Journey” global protocols.

Now more than ever, being able to travel the world with confidence is necessary. When on an Insight Vacations tour, take comfort in knowing that you will travel, from start to finish, with a select group of like-minded travelers. You and your companions will have access to a 24/7 support team from one destination to the next, taking all the necessary precautions as advised by your Well-Being Director. Your well-being has always been our top priority and with our comprehensive approach outlined below, you can have peace of mind that when you travel with us you are in good hands traveling together.

Europe Travel Vaccination PolicyUpdate

    Effective immediately, all guests booked to travel to European destinations with Insight Vacations and its operating brands are required to be fully vaccinated to travel. Venues such as museums and restaurants are requiring proof of full vaccination or near-daily negative PCR testing results for non-vaccinated visitors. If you are not vaccinated, you would be required to take multiple PCR tests to participate in many of our included activities.

    We wish for guests to experience travel seamlessly and joyfully. When faced with having to exclude guests from activities and subject them to frequent out-of-pocket on-trip testing, we feel that requiring all guests to be vaccinated to be the most responsible choice.

    Your final vaccine dose must have been administered a minimum of 15 days prior to the start of the trip. This policy will be in effect until September 30, 2021. We will continue to monitor the local requirements and will adjust accordingly.

Vaccine RequirementsStaying Well While Traveling

    For Europe Travel: Effective immediately, all guests booked to travel to European destinations on tours commencing up until September 30, 2021 with Insight Vacations and its operating brands are required to be fully vaccinated to travel. Venues such as museums and restaurants are requiring proof of full vaccination.

    For USA Travel (excluding Hawaii): Proof of vaccination or verifiable and negative viral test (PCR or antigen) taken 72 hours prior to the start of the tour.

    For Hawaii Travel: The State of Hawaii will only accept specific Covid-19 tests from certified CLIA labs, which are listed under the Safe Travels program. U.S. domestic travelers who have completed vaccination 15 days or more prior to visiting the destination, no longer require Covid-19 testing but will still need to register their vaccination via the Safe Travels platform.

    Guests will also need to comply with specific requirements imposed by airlines and/ or governments which may differ from the above.

3 Ways we're committed to your well-being:

Icon1. always-on support team

  • Expertly Trained Travel Director

    Your Travel Director has been trained in enhanced hygiene and distancing standards. Supported by your Well-Being Director, they will monitor compliance and guest well-being.

  • Star New Star Well-Being Director

    A dedicated Well-Being Director, with the latest health authority and local government guidelines, will be available on all tours of more than 20 guests. They will ensure daily adherence to all well-being protocols and always be available to support guests.*


    Your driver has been trained to ensure your transportation and luggage is hygienically managed, so you can travel hassle-free. They’ll get you from one destination to the next with ease and sanitize all coach surfaces throughout your tour.


    In addition to your dedicated on the road team, our operations and guest support teams remain available behind the scenes, in contact and on call 24/7.

*Well-Being Directors are not available on Australia and New Zealand tours. Well-Being Directors can be arranged for Custom Groups for a supplementary charge.



    All team members and guests will complete a personal travel declaration before joining their tour. If a guest has tested positive for COVID-19 (or is traveling with someone who has), they will not be able to join the tour until cleared as “fit for travel” by a medical professional.


    With our smaller groups and uniquely reconfigured coaches with fewer seats, you can travel as part of a social travel bubble and still maintain your physical distance and benefit from more personal space.


    Air within the coach is completely filtered and changed on average every 2 to 3 minutes, faster than most hospital operating theatres, which is mandated at 3 to 4 minutes. Our air filtration system is designed to create an efficient vertical and safe airflow that helps ensure impurities, like Covid aerosols, are not spread.


    Your Well-Being Director is responsible for the quality assurance of all hotels, restaurants and other venues you visit during each journey. Quality checks will ensure that all travel partners meet local regulations and the established TTC, WTTC and WHO well-being protocols.


    Hand sanitizer is accessible and freely available. We ask that you bring your own medical face mask and gloves, but in the case of emergency, personal protective equipment will be distributed to you. Please note that airlines and other establishments may not accept washable cloth masks but only medical masks.


    All frequently touched surfaces inside your coach — including handrails, doors, tables, overhead lockers — plus your luggage handles, will be disinfected multiple times each day.


    With priority access at landmark sites, you skip the queues and have greater opportunity to maintain your physical distance while sightseeing.



    Our teams are always up to date and continue to adjust to the changing regulations from health authorities and local governments. They make changes behind the scenes so you are able to enjoy your tour.


    Should an incident arise on tour, rest assured that we have protocols in place. We will direct distancing and coordinate with local medical support and testing. We will liaise with local authorities to follow directives, which will vary across countries, and support

Personal Responsibility COVID-19 Warning

    We have introduced these enhanced hygiene protocols – for you, our other guests, and our team members.

    An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organization and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.

    We ask that you please take personal responsibility for your well-being. This begins with packing any personal protective equipment and sanitizers you require. Please adopt physical distancing and hygiene practices throughout your pre-tour travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff once you are vacationing with us.

    In choosing to travel with Insight Vacations, you voluntarily assume all risks related to exposure to COVID-19.

    Let’s help keep each other safe and healthy.

Book with Confidence

Safe Travels badge.

We have worked closely with the World Travel & Tourism Council (WTTC) to guide and co-create their “New Normal Safe and Seamless Traveler Journey” global protocols.

Tour care badge.

TOURCARE was created in collaboration between USTOA, CATO and ETOA (United States, Canadian and European Tour Operators Associations). These guidelines provide direction for tour operators across all touch-points of a tour – staff, suppliers, and passengers – to ensure that health and sanitization protections are in place for each stakeholder and the communities visited. Sanitization procedures recommended are those issued by the World Health Organization (WHO), the Centers for Disease Control (CDC), the European Centre for Disease Control (ECDC), and the Public Health Agency of Canada (PHAC), as well as local governmental health authorities.

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